Rahma Din
Santa Barbara,CA
Summary
Recent graduate with foundational knowledge and understanding in social human behavior and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
Work History
Wine Server
Barbieri and Kempe Wines
09.2021 - 10.2023
- Successfully managed large groups during busy periods, quickly adapting to changing circumstances while maintaining composure under pressure.
- Generated repeat business by 30% through establishing rapport with customers with attentive service and genuine enthusiasm.
- Increased sales by 20% upselling higher-end products to customers.
- Contributed to team success by consistently supporting fellow staff members, sharing knowledge, and offering assistance when needed.
- Coordinated with event planners for seamless execution of weddings, corporate gatherings, or other special occasions.
Website Designer
Freelance Website Designer
01.2021 - 02.2021
- Researched and scoped designs for a children's book author to develop web presence and promote sales of her books
- Crafted copy and layout of website using Weebly
Cashier
Sephora
07.2019 - 10.2019
- Upsold and promoted products to potential and existing clients
- Received highest customer satisfaction rating for cash wrap service
- Exceeded daily quota of 5 credit card signups, relative to the rest of the team
Creative Consultant
Kenz Coffee
11.2018 - 05.2019
- Designed and executed the company logo
- Crafted the mission statement and background story to appear on each coffee bag
- Developed seasonal colored products in order to increase sales as well as customer delight and satisfaction
- Oversee packaging and fulfillment of orders on an ad-hoc basis
Intern
Silicon Valley Animal Control Authority
02.2018 - 09.2018
- Social media management and execution in sales/adoptions and the management of animal to family interaction
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Participated and helped in 4 fundraising events aimed at generating support/funding for the ongoing operations of the animal shelter facility.
- Organized 6 events and helped with facilitating the volunteer program.
Education
Bachelor of Arts - Sociology
University of California, Santa Barbara
Santa Barbara, CA12-2024
general education and transferable coursework
De Anza College
Cupertino, CA06.2020
Skills
- Weebly
- Canva
- MS Office
- Google Suite
- Sales
- Marketing
- Cold calling
- Brand development
- Relationship building and management
- Customer service
- Social media proficiency
Languages
English
Native or Bilingual
Urdu
Professional Working
Arabic
Elementary
Timeline
Wine Server
Barbieri and Kempe Wines
09.2021 - 10.2023
Website Designer
Freelance Website Designer
01.2021 - 02.2021
Cashier
Sephora
07.2019 - 10.2019
Creative Consultant
Kenz Coffee
11.2018 - 05.2019
Intern
Silicon Valley Animal Control Authority
02.2018 - 09.2018
Bachelor of Arts - Sociology
University of California, Santa Barbara
general education and transferable coursework
De Anza College
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