
Experienced Patient Care and Patient Access professional with expertise in patient registration, admissions, scheduling, insurance verification, authorization, demographic and patient data entry, and revenue cycle support. Knowledgeable in medical terminology, medical coding and billing, Epic EMR, Medicare/Medicaid, co-payment collection, self-pay accounts, financial assistance, and HIPAA compliance. Skilled in delivering excellent customer service, managing telephone communications, maintaining accurate records, prioritizing multiple tasks, and supporting administrative operations. Proficient in Microsoft Office. Quick learner who adapts easily to new systems, processes, and responsibilities.