Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAHMAH MOHAMMED

Queens,NY

Summary

Experienced Patient Care and Patient Access professional with expertise in patient registration, admissions, scheduling, insurance verification, authorization, demographic and patient data entry, and revenue cycle support. Knowledgeable in medical terminology, medical coding and billing, Epic EMR, Medicare/Medicaid, co-payment collection, self-pay accounts, financial assistance, and HIPAA compliance. Skilled in delivering excellent customer service, managing telephone communications, maintaining accurate records, prioritizing multiple tasks, and supporting administrative operations. Proficient in Microsoft Office. Quick learner who adapts easily to new systems, processes, and responsibilities.

Overview

1
1
year of post-secondary education
7
7
years of professional experience

Work History

Patient Support Assistant

OhioHealth-Doctors Hospital
Columbus, OH
05.2023 - Current
  • Recorded patient conditions and vital signs before and after medical operations.
  • Responded to emergency medical calls
  • provide care to patients under the supervision of licensed nursing staff.
  • Assisted patients with daily tasks
  • Provided emotional support for both patients and their families during difficult times.
  • Document patients, sleep, and eating patterns
  • Assisted patients with lifting to move on or off beds
  • Recorded patients' vital signs and document it on epic
  • Follow HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Supported healthcare staff by preparing treatment rooms and ensuring cleanliness.
  • Communicated patient concerns to medical staff promptly and clearly.
  • Maintained accurate patient records and documentation in electronic systems.
  • Assisted nursing staff with medical procedures when needed.

Office Specialist/Patient Access Representative

OhioHealth
Columbus, OH
05.2019 - 03.2026
  • Responsible for patient registration
  • Data entry of patient information
  • Insurance verification
  • Collect co payment
  • Knowledge in Epic
  • Maintain records
  • Routes calls
  • Handles patient admissions, registration, scheduling, and demographic and insurance data entry.
  • Verifies insurance coverage and obtains required authorizations while documenting approvals and denials.
  • Assists with payment collection, financial assistance, billing, and self-pay accounts.
  • Training to new employees and performs related administrative duties.

Education

CPC - Medical Coding And Billing

MedCerts
01.2025 - 11.2025

Associate - Medical Assistant

Jacobs Career College
Ohio

High School -

East Ridge High School
Chattanooga, TN

Skills

  • Understanding of Medical terminology
  • Customer service
  • Microsoft office
  • Computer proficient
  • Telecommunication experienced what’s
  • Insurance verification
  • Revenue Cycle
  • Healthcare Billing Knowledge
  • Medical billing knowledge
  • EPIC charting
  • Patient registration
  • Data entry
  • Medical billing
  • Insurance terminology
  • Revenue cycle acknowledge
  • HIPAA & Patient Confidentiality
  • Bilingual

Timeline

CPC - Medical Coding And Billing

MedCerts
01.2025 - 11.2025

Patient Support Assistant

OhioHealth-Doctors Hospital
05.2023 - Current

Office Specialist/Patient Access Representative

OhioHealth
05.2019 - 03.2026

Associate - Medical Assistant

Jacobs Career College

High School -

East Ridge High School
RAHMAH MOHAMMED