Results-driven Process Assistant with strong capability in enhancing productivity and streamlining workflow processes. Specialization in process optimization, quality control, and data analysis to support efficient operations. Excels in communication, problem-solving, and teamwork, leveraging these skills to foster collaboration and improve process outcomes.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Process Assistant/ Supervisor
Amazon.com, Inc
2021 - Current
Assigned tasks and workstations to enhance associate efficiency and productivity.
Tracked labor performance to evaluate associate output and pinpoint improvement areas.
Trained and coached associates in outbound pack department processes to improve proficiency.
Exceeded company standards by performing departmental tasks efficiently.
Troubleshot and repaired workstations and equipment to minimize downtime.
Distributed personal protective equipment and ensured strict compliance with safety gear protocols.
Removed safety hazards promptly and reported incidents to prevent recurrence.
Adhered strictly to Amazon principles and safety guidelines in all work duties.
Youth Gardening Program Manager/ Supervisor
Nubian Directions II Inc./ City of Poughkeepsie/ Dutchess County W.I.B
2020 - 2020
Write a detailed COVID-19 plan for the program using the latest CDC, state, local, and program specific guidelines.
Conduct job interviews for dozens of young people ages 14 through 20, in addition to interviews for the adult program supervisors.
Acquired and distributed personal protective equipment and work supplies for staff and program participants.
Oversee the cleaning and sterilization of work equipment and work vehicles.
Tracked and managed procurement, packaging, and distribution of snacks and beverages, enhancing participant satisfaction and program engagement.
Scheduled and supervised classroom education sessions with cooperating agencies to ensure alignment with program goals and participant learning outcomes.
Train and provide leadership for 3 field supervisors as well as assigning them daily tasks.
Drive program participants to and from job sites and activities.
Participate in news media interviews as well as representing the program at public events.
Farm Manager/ Supervisor
Indoor Organic Gardens of Poughkeepsie
2016 - 2020
Executed daily indoor farm activities, including watering and seeding trays, harvesting mature products, and managing germination processes.
Track and manage seed and soil storage and inventory.
Supervise regular employees and volunteers.
Led tours of farm facilities for local, state, and federal politicians, journalists, and academic groups to promote agricultural practices and transparency.
Represented the business at events.
Hire new employees and unfortunately, at times release employees from their positions to explore new opportunities elsewhere.
Purchase and maintain equipment.
Created processes and procedures for innovative business start-up, establishing operational frameworks to support growth.
Manager/ Boxing Coach
APJ Boxing Club
2011 - 2016
Coached adult women and children ages eight to sixteen in boxing techniques, focusing on skill development and confidence building.
Provided strategic advice and encouragement in boxing ring corners during competitions.
Managed phone, email, and social media inquiries regarding boxing gym memberships.
Planned and executed sporting events for hundreds of attendees, enhancing community engagement and promoting the boxing gym.
Produced video commercials to enhance advertising efforts, increasing visibility and attracting new members.