Rahman Shotuyo
Miami,FL
Summary
Detail-oriented and technically skilled professional with hands-on experience in equipment operation, safety compliance, and customer-focused problem-solving. Seeking an entry-level Field Service Technician position to leverage mechanical aptitude, troubleshooting skills, and dedication to efficient service delivery.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Miami, FL
02.2024 - 02.2025
- Equipment Maintenance: Operated and performed basic troubleshooting of kitchen machinery (e.g., fryers, refrigeration units).
- Process Adherence: Followed strict operational protocols, demonstrating ability to comply with technical guidelines.
- Efficiency: Managed high-volume tasks in fast-paced environments, emphasizing time management and precision.
Greeter
The Kaseya Center
Miami, FL
09.2023 - 12.2023
- Technical Support: Assisted with venue equipment checks (e.g., seating mechanisms, lighting) and reported malfunctions to maintenance teams.
- Safety Compliance: Monitored and addressed facility hazards, ensuring adherence to safety standards.
- Customer Service: Resolved client inquiries with clear communication, translating technical details for non-technical audiences.
Education
High School Diploma -
Skills
- Equipment Maintenance & Preventive Servicing
- Mechanical/Electrical Troubleshooting
- Diagnostic Testing & Repair
- Safety Protocols & Hazard Mitigation
- Hand/Power Tool Proficiency (Multimeters, Drills, Solder Guns)
- Technical Documentation & Work Order Management
- Basic HVAC/Plumbing Systems
- Customer Training & Support
Accomplishments
- Identified and resolved 10+ equipment issues monthly at McDonald's, minimizing downtime.
- Zero safety incidents reported due to proactive hazard monitoring at Kaseya Center.
- Consistently received positive feedback for clear communication and service efficiency.
Projects And Additional Experience
- Performed basic car maintenance (oil changes, brake inspections) for family/friends.
- Diagnosed and fixed minor issues with household electronics (e.g., wiring, HVAC filters).
- Assisted with setting up or troubleshooting home networks/PC hardware.
Timeline
Crew Member
McDonald's
02.2024 - 02.2025
Greeter
The Kaseya Center
09.2023 - 12.2023