Rahmeek Jones
Philadelphia,PA
Summary
Dynamic Insurance Specialist with four years of experience excelling in claims management and veteran support. Known for sharp analytical skills and a keen eye for detail, effectively ensuring accuracy and compliance in processing insurance claims. A proven ability to assist veterans in navigating their benefits, enhancing their understanding of available options and resolving inquiries with confidence. Committed to delivering high-quality service that fosters satisfaction and trust within the veteran community. Strong organizational and communication skills complement a dedicated approach to improving processes and outcomes.
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
5
5
years of professional experience
Work History
Business Analyst
Department of Veterans Affairs
Philadelphia, PA
10.2023 - Current
- In the capacity of an Insurance Specialist at the Department of Veterans Affairs, responsibilities include managing insurance claims and providing support to veterans understanding their benefits. This role requires strong analytical skills to assess claims and ensure accuracy in processing. Engaging with veterans to address inquiries and resolve issues is a vital aspect of the position, contributing to their satisfaction and understanding of their insurance options.
- Managed insurance claims, ensuring accuracy and compliance with policies. Managed over 60 plus calls per day.
- Assisted veterans in navigating their insurance benefits and resolving inquiries.
- Conducted thorough assessments of claims to facilitate efficient processing
- Provided training sessions for new staff on claims processing protocols and systems.
- Reviewed insurance applications for completeness and compliance with VA regulations.
Legal Administration Specialist
Department of Veterans Affairs
Philadelphia, PA
08.2021 - 10.2023
- Target Role Aligned
- Processed correspondence and documentation, maintaining accurate records for compliance purposes.
- Coordinated administrative processes, enhancing document management and retrieval for team efficiency.
- Facilitated communication between departments, streamlining information flow and collaboration efforts.
- Enhanced document tracking systems, resulting in improved accuracy in record-keeping practices.
- Organized successful company events by coordinating venue selection, catering services, agenda preparation, and attendee confirmations.
- Managed over 60 calls per day to assist veterans and their families.
Education
MBA - Public Health Administration
Southern New Hampshire University
Hooksett, NH12-2026
BBA - Business Management
Strayer University
Virginia Beach, VA05-2021
Skills
- Legal Documentation
- Claims Processing
- Organizational Skills
- Compliance Standards
- Client Support
- Analytical Skills
- Microsoft Office Suite
- Team collaboration
- Project management
- Strategic planning
- Stakeholder management
- Data analysis
Timeline
Business Analyst
Department of Veterans Affairs
10.2023 - Current
Legal Administration Specialist
Department of Veterans Affairs
08.2021 - 10.2023
MBA - Public Health Administration
Southern New Hampshire University
BBA - Business Management
Strayer University
Pay Scale
- Pay Scale, Philadelphia
- April 2026
- Salary: $70,000
- Hours per week: 40