Rahnisha Jennings
Meenan Oil
Pitman,NJ
1
Certification
24
years of professional experience
Oversaw inbound call handling and payment processing to streamline account management. ,Facilitated scheduling and conflict resolution to optimize client support services. ,Leveraged expertise with Microsoft Office, Salesforce, and remote communication tools to enhance operational efficiency.
Work History
Customer Service Representative
5 YearsCollections Representative
6 YearsFront Desk Clerk
4 YearsSales Consultant
4 YearsSales Associate
5 YearsEducation
High School Diploma
Skills
Assisted customers with inquiries and support during remote engagements.
Facilitated effective communication in call center operations.
Supported collections processes by processing payments efficiently.
Managed payment processing tasks with accuracy and diligence.
Utilized CRM systems to track customer interactions and enhance service delivery.
Operated Salesforce to optimize customer relationship management.
Leveraged Zendesk for ticketing and customer support management.
Proficiently used Microsoft Office applications for various administrative tasks.
Configured Outlook for streamlined email communication and scheduling.
Employed Excel for data analysis and reporting tasks.
Collaborated with teams using Microsoft Teams for project coordination.
Applied QuickBooks for financial tracking and invoicing tasks.
Executed data entry tasks with precision and attention to detail.
Complied with HIPAA regulations to safeguard patient information.
Fostered effective communication to enhance team collaboration and customer satisfaction.
Applied problem-solving techniques to address customer challenges.
Certification
- Certified Coding Specialist (CCS)
- RHIT
- Certified Professional Coder (CPC)
Timeline
Customer Service Representative
Meenan Oil
01.2021 - 01.2026Read More
Collections Representative
Lyons, Doughty, Velhuis P.C.
01.2015 - 01.2021Read More
Front Desk Clerk
Associates of Primary Care
01.2011 - 01.2015Read More
Sales Consultant
Blinds To Go
01.2007 - 01.2011Read More
Sales Associate
Juicy Couture
01.2002 - 01.2007Read More
Weequahic High School
High School Diploma
Read More