Improved customer satisfaction by providing accurate product information and guiding shoppers to their desired items.
Enhanced inventory efficiency by informing procurement personnel of stock shortages, preventing potential disruptions.
Promoted compliance with company standards through the proper disposal of expired products and active promotion of near-expiry items.
Streamlined stocking efforts by efficiently managing tasks such as lifting, rotating products, organizing, dusting, and facing.
Delivered exceptional service by processing customer orders promptly and ensuring on-time product deliveries.
Contributed to a clean shopping environment by maintaining cleanliness and performing maintenance tasks in the grocery section.
Ensured order accuracy by verifying grocery deliveries against invoices upon receipt.
Facilitated smooth operations by managing daily price adjustments and operating the cash register when required.
Grocery Clerk / Cashier
6 Months
Save A Lot | 01.2022 - 07.2022
Achieved high levels of efficiency at the cash register, contributing to fast and accurate checkout experiences for customers.
Maintained strict compliance with cash handling procedures, resulting in minimal discrepancies during transactions.
Delivered exceptional product management for grocery, frozen, dairy, smoked meat, and perishable goods, ensuring optimal inventory conditions.
Executed strategic stocking of products across various displays and refrigerated sections, enhancing customer satisfaction.
Effectively moved stock using both powered and manual equipment, demonstrating adaptability and competence in inventory management.
Shift Lead
1 Year 5 Months
Tropical Smoothie Cafe | 09.2019 - 02.2021
Achieved high customer satisfaction by delivering excellent hospitality to every cafe visitor.
Streamlined ingredient preparation for food and smoothies to enhance service efficiency.
Delivered fresh food and smoothies aligned with Tropical Smoothie Cafe’s quality standards.
Maintained a pristine environment by cleaning and organizing kitchen workstations, dining areas, restrooms, and other cafe spaces.
Executed precise register operations, ensuring accurate order processing and cash management.
Facilitated additional tasks to optimize overall cafe operations.
Ensured cleanliness through effective dishwashing and timely store opening activities.
Motivated team members to reach their highest potential in performance.
Set and communicated clear objectives to team members for improved alignment.
Oversaw daily team operations, promoting efficiency and collaboration.
Nurtured a positive team culture to support staff engagement.
Equipped team members with essential skills to enhance their performance capabilities.
Server
2 Months
Heron House | 07.2017 - 09.2017
Provided the customers with a pleasant dining experience and quality service.
Conducted final check of food items prior to serving customers to ensure quality maintenance.
Ensure the cleanliness of dining area and food items before serving.
Held responsibility of handling/serving all food items .
Worked in coordination with other departments to ensure that customers get quality service and satisfaction.
Assisted others in carrying out their part of preparing/serving meals.
Maintained serving standards and followed all regulations while performing duties
Team Member
6 Months
Tropical Smoothie Cafe | 03.2017 - 09.2017
Delivers Hospitality to each customer that visits our cafe.
Prepares ingredients for our food and smoothies.
Assembles and serves fresh food and smoothies prepared to Tropical’s Smoothie Café standards.
Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the cafe.
Follows the steps to operate the register including taking customer orders, accurately handling cash and being responsible for the drawer.
Performs any additional tasks necessary to run the cafe.
Dishwashing && Store Opener
Housekeeper
1 Year 2 Months
Heartland Healthcare Center | 10.2015 - 12.2016
Performed various cleaning activities of assigned areas – rooms, offices, lobbies and public areas.
Executed daily maintenance and cleaning procedures such as, vacuuming/shampooing carpets, dusting furniture, window washing, floor/wall sweeping/mopping/stripping/waxing, restrooms sanitizing/cleaning and trash removal.
Inspected all the areas and office premises to check whether any part is left unclean.
Participated in meetings and discussions related to cleanliness
Washed, dried, and folded items ,delivered all clean laundry to residents , receive and mark articles for laundry with identifying code numbers or names, using hand or machine markers.