RAHSULA MCCLOUD
Queens,NY
Overview
12
12
years of professional experience
Work History
Customer Service Representative
HOMEDEPOT
NEW YORK, NY
05.2024 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Implemented innovative methods for streamlining the customer service process.
- Resolved customer complaints promptly and efficiently.
PACKAGE HANDLER
UPS
New York, NY
10.2021 - 04.2024
- Inspected packages for damages or defects and recorded any issues found.
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
- Participated in regular safety meetings and training sessions.
- Assembled containers or crates for large shipments using hand tools and power tools.
CASHIER
Dollar Tree
New York, NY
09.2014 - 03.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
GROUNDS KEEPER
Parks and Recreation Department
New York, NY
10.2012 - 11.2014
- Constructed walkways with pavers or bricks for aesthetic appeal.
- Cleaned gutters to ensure proper drainage of water away from buildings.
- Removed hazardous objects from the grounds, such as broken glass.
- Maintained walkways, driveways, and parking lots by removing snow, ice, and other obstructions.
Education
GED -
Boricua College
New York, NY12-2016
Skills
- Product Knowledge
- Complaint resolution
- Data Entry
- Paperwork Processing
- Scheduling
- Information Security
Timeline
Customer Service Representative
HOMEDEPOT
05.2024 - Current
PACKAGE HANDLER
UPS
10.2021 - 04.2024
CASHIER
Dollar Tree
09.2014 - 03.2022
GROUNDS KEEPER
Parks and Recreation Department
10.2012 - 11.2014
GED -
Boricua College
Similar Profiles
NELSON A. CABRERANELSON A. CABRERA
Flooring Associate at HomeDepotFlooring Associate at HomeDepot
Gavin LockGavin Lock
Plumbing Associate at HomedepotPlumbing Associate at Homedepot
JESUS AISPUROJESUS AISPURO
Picking Packer at HOMEDEPOTPicking Packer at HOMEDEPOT
Jeremy BrownJeremy Brown
Material Handler at HomedepotMaterial Handler at Homedepot
Qwadaryl HaltiwangerQwadaryl Haltiwanger
Lease Operator at Triton LogisticsLease Operator at Triton Logistics