Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rahul Singh

Senior Director, Salesforce
Indianapolis,IN

Summary

Results-oriented with over 17 years of experience in engineering, specializing in leading high-impact initiatives. Proven track record of success in overseeing complex projects, improving system efficiency, and driving innovation. Adept at fostering cross-functional collaboration and implementing engineering best practices. Seeking a challenging leadership role to leverage extensive experience in delivering cutting-edge solutions in the Engineering and DevOps space.

Overview

15
15
years of professional experience

Work History

Engineering Group Leader

Salesforce
04.2022 - Current
  • Successfully led the largest cyber week for Marketing Cloud, overseeing the sending of 99.8% of 53 billion messages with zero incidents
  • Spearheaded the resolution of a critical sending throughput contention within the team, resulting in a remarkable 6x increase in throughput
  • Oversaw team processes, ensuring high performance and career development for team members
  • Took charge of hiring initiatives, contributing to the recruitment of skilled professionals
  • Played a crucial role in product delivery, focusing on stability and adherence to engineering best practices
  • Successfully delivered the next generation Email Last Mile delivery platform, aiming to streamline email delivery across Salesforce as a unified last mile
  • Collaborated with product leaders to enhance mobile channel capabilities, ensuring alignment with customer needs and market trends
  • Managed and cultivated relationships with multiple high-profile customers, addressing performance issues and establishing long-term partnerships.

Engineering Manager

Salesforce
08.2020 - 04.2022
  • Successfully led the design and execution of the transformation of the API Gateway service in both Azure and AWS
  • Played a leadership role in designing and executing the uplift of application platform services in both Azure and AWS, ensuring enhanced performance and functionality
  • Guided the team in defining the continuous integration path in Falcon for application platform services, streamlining the development and deployment processes
  • Led discussions with Continuous Delivery and Release Management teams to define the deployment path of database scripts in non-production environments for Setup services
  • Contributed to the establishment of a self-deployment mechanism, enhancing efficiency in non-production environments.

Individual Contributor

Salesforce
01.2014 - 08.2020
  • Architected and successfully led the execution of replacing the Layer7 API Gateway with JSGateway, enhancing efficiency and performance
  • Managed the end-to-end DevOps lifecycle for Layer7 policies, creating processes from source control to deployment
  • Developed a robust backend database to effectively manage authentication and authorization for the Layer7 API Gateway layer
  • Implemented security measures and streamlined access controls, contributing to enhanced functionality and data integrity.

Senior Engineer

Tata Consultancy Services
08.2010 - 01.2014
  • Led the design and development of critical features for the FTD (Field Trial Database) project, demonstrating strong leadership in project execution
  • Successfully collaborated with offshore team members, ensuring effective communication and coordination throughout the project lifecycle
  • Played a key role as a member of the team in successfully delivering multiple projects
  • Contributed to the delivery of various projects by leveraging expertise in project management, teamwork, and effective collaboration.

Software Engineer

Mindtree Ltd
10.2008 - 07.2010
  • Developed incremental features and addressed bugs in the Backup Exec System Recovery Management Solution
  • Contributed to the enhancement of the product, providing a mechanism for remote management, backup, and restoration of desktops and servers
  • Developed incremental features and resolved bugs in Backup Exec System Recovery, a desktop application
  • Played a crucial role in the development of features for scheduling backups, restoring backups, and performing disaster recovery tasks through the desktop application.

Education

Bachelor of Computer Engineering -

Ramrao Adik Institute of Technology

Skills

Software Development

undefined

Timeline

Engineering Group Leader

Salesforce
04.2022 - Current

Engineering Manager

Salesforce
08.2020 - 04.2022

Individual Contributor

Salesforce
01.2014 - 08.2020

Senior Engineer

Tata Consultancy Services
08.2010 - 01.2014

Software Engineer

Mindtree Ltd
10.2008 - 07.2010

Bachelor of Computer Engineering -

Ramrao Adik Institute of Technology

Similar Profiles

CREATE PROFILE
Rahul SinghSenior Director, Salesforce