Rahul Yadawade
Silver Spring,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
IT Intern
Teksons Pvt Ltd
Mumbai, Maharashtra
03.2022 - 09.2022
- Resolved customer service issues related to IT systems in a timely manner.
- Provided technical support to users with a variety of questions related to computer systems, software and hardware.
- Monitored system performance to ensure optimal operation and security protocols are met.
- Worked in SAP to create Purchase Requests and order Materials Which is required
Back Office Assistant
CarTraderNow
Mumbai, Maharashtra
09.2020 - 02.2021
- Managed back office workflow processes including document preparation, scanning and archiving activities.
- Assisted with the daily operations of the back office by organizing, filing and distributing documents.
- Ensured data entry accuracy while entering customer information into company databases.
- Created invoices for customers using company software programs.
- Maintained detailed records of all transactions for future reference and audit purposes.
Back Office Executive
People Interactive
Mumbai, Maharashtra
01.2018 - 07.2018
- Handled incoming calls from customers regarding inquiries or complaints.
- Created reports on a weekly basis to track customer service metrics.
- Managed database systems for tracking customer information and sales activity.
- Resolved customer issues promptly and professionally while adhering to company policies and procedures.
- Assisted in training new employees on back office procedures.
Education
Bachelor of Science - Computer Science
Mumbai University
Mumbai03-2017
Skills
- Javascript
- HTML
- Basic accounting
- Data Management
- Scheduling appointments
Languages
English
Professional
Hindi
Professional
Marathi
Professional
Timeline
IT Intern
Teksons Pvt Ltd
03.2022 - 09.2022
Back Office Assistant
CarTraderNow
09.2020 - 02.2021
Back Office Executive
People Interactive
01.2018 - 07.2018
Bachelor of Science - Computer Science
Mumbai University
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