Rahul Sureshkumar Darjee
Summary
To work for pioneering technology and value-based Organization, where working comes as a challenge, skills harnessed to upgrade one's knowledge and also achieve organization's objectives in an efficient and self-motivated manner.
Overview
9
9
years of professional experience
Work History
Performance Monitoring Analyst
Mintex Tech Inc
01.2021 - 07.2021
- Research and gather data in support of analysis and position development in areas related to IT Operations Management and monitoring IT services, especially regarding Application Performance
- Provide actionable insights to IT leaders on how to monitor, manage, and optimize their increasingly complex hybrid cloud environments
- Build, manage, and maintain data dashboards and data analysis tools
- Perform root cause analysis of production issues and coordinate with product owners to resolve the issues
- Work with Network device monitoring tools and database management and intelligence software.
Senior System Engineer
Sterlite Technology limited, Harjai computer pvt
11.2017 - 04.2018
- Migrated old MTNL Delhi broadband WiFi project to Sterlite Technology CRESTEL System
- To install CRESTEL BSS system, AAA system, Netvertax PCRF system, Provisioning system on Unix/Linux server
- Done end to end testing and perform test cases with the customer and signed Acceptance Test with MTNL
- Certified as CRESTEL BSS Version 6.2.3 L1 for installation (Linux & Unix)
Deputy Manager
Reliance Tech services
03.2015 - 11.2017
- As a part of BSS Prepaid Configuration Team, mainly responsible for Prepaid Product Planning and Implementation as per the Business Requirements on Intelligent Network (IN) database platform for Reliance's CDMA and GSM Pan India Operations
- Responsibility to contribute towards E-Recharge configurations for Reliance's CDMA and GSM Pan India Circles through procedures/functions
- To provide support to Revenue Assurance teams for product verification and validation so as to ensure and maintain the accuracy of the products to be launched and blocking revenue leakages if any
- Resolving escalations from various other teams on charging related & network related issues.
Level 1 Engg.
Ericsson Global India Ltd
05.2014 - 03.2015
- Working as SME-TAC, NNOC to support reliance communications “Intelligent Network” operations & Fault Management, PAN India.
- Experience of Managing complex converged Customer Projects, proper Implementation & integration of new nodes to live network in co-ordination with the client and different Vendors
- Responsible for End-to-End Service delivery of Intelligent Network, which includes MSC's, HLR's, Backend (TIBCO, PhoneGen & Clarity) configuration with the IN
- Positioned as the Last Escalation & Contact point for the O&M teams, Contact Center, Field Customer Care, Backend Teams, Revenue Accounting Team, Configuration Team, Performance Management Team, Server Support Team and Planning Team.
Sr Engineer
Loop Mobile Communications Ltd
08.2010 - 05.2014
- To take care of new product configuration and feature testing & implementation of new plans in IN
- Tariff configuration through rating rules and tariff tables, in Comverse IN
- To provide prepaid MIS to various inter functions in the form of daily, monthly and weekly reports through ORACLE
- Taking care of all the Hardware related O&M and testing and implementation of new service versions
- Voucher creation in and etopup configurations for various prepaid schemes
- Uploading of new patches given by the vendor, on the various nodes of IN
- SCP migrations of prepaid subscribers keeping load sharing in mind
- Done complete migration from COMVERSE IN to XIUS converge system
- Monitoring the alarm and finding a solution for alarm clearance
- Handling all Hardware Related Huawei issues
- Handling all major switch/HLR related issues
- Performing the IREG tests with international and national roaming partners (Short / Full IR24, IR32)
Apprentice engineer
Loop Mobile Communications Ltd
08.2009 - 08.2010
- Responsible for operations and maintenance of MSS/GSS, MGW, STP, HLR and M2000 and VAS products like WMCA, SMSC, PRS, RRS, GVN, transit SMSC's
- Monitoring the alarm and finding a solution for alarm clearance
- Complete MNP Testing & Implementation in the Network
- Coordinating with Vendors and contractors for Transmission related operation and maintenance
- Monitoring of Signaling Link Load & Interrogation of signaling Traffic & accordingly augmentation of links in order to meet traffic requirements.
Education
Master of Science - Information Systems Security
University of The Cumberlands
Williamsburg, KY05.2023
Associate of Applied Science - Electronic Engineering
Taylor Business Institute Chicago
Chicago07.2020
Bachelor of Science - Electronics & Communication
Atharva College of Engg.
Mumbai,India07.2009
Associate of Applied Science - Electronics and telecommunication
MSBTE, Maharashtra Board
Mumbai,India06.2006
Skills
- MS Office
- Troubleshooting Systems
- Configuration and Management
- Linux
- SQL
- CyberArk
- Telecommunication
Additional Information
I will be authorised to work in USA (OPT) and willing to relocate anywhere in USA.
Timeline
Performance Monitoring Analyst
Mintex Tech Inc
01.2021 - 07.2021
Senior System Engineer
Sterlite Technology limited, Harjai computer pvt
11.2017 - 04.2018
Deputy Manager
Reliance Tech services
03.2015 - 11.2017
Level 1 Engg.
Ericsson Global India Ltd
05.2014 - 03.2015
Sr Engineer
Loop Mobile Communications Ltd
08.2010 - 05.2014
Apprentice engineer
Loop Mobile Communications Ltd
08.2009 - 08.2010
Master of Science - Information Systems Security
University of The Cumberlands
Associate of Applied Science - Electronic Engineering
Taylor Business Institute Chicago
Bachelor of Science - Electronics & Communication
Atharva College of Engg.
Associate of Applied Science - Electronics and telecommunication
MSBTE, Maharashtra Board
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