Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rahwoa Besher

Richardson,TX

Summary

Results-driven customer service professional with over 6 years of experience delivering exceptional support in high-volume retail and hospitality environments. Skilled in POS systems, customer relations, conflict resolution, and training new hires. Recognized for maintaining speed, accuracy, and professionalism in fast-paced settings while consistently ensuring high levels of customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Life Time Fitness
Garland, TX
04.2022 - 08.2024
  • Managed member accounts, ensuring accurate billing and membership updates.
  • Collaborated with cross-functional teams to resolve member concerns and reduce response time.
  • Maintained front desk organization and daily operations.
  • Trained new staff on company policies and customer interaction techniques.
  • Managed member accounts, ensuring accurate billing and membership updates.

Cashier / Food Prep

Braum's Ice Cream & Dairy Store
Richardson, TX
03.2018 - 02.2022
  • Processed daily customer transactions using POS system with high accuracy, maintaining fast service during peak hours.
  • Trained new cashiers on register operations, food safety, and customer interaction standards, improving team efficiency.
  • Prepared food orders following quality and safety guidelines, contributing to consistent customer satisfaction.

Education

Bachelor of Business - Business Administration

Dallas College
Dallas, TX
01-2026

Skills

  • Microsoft Office
  • Team Coordination
  • Customer Service
  • Texas Food Handlers Certification
  • POS system operation
  • Appointment scheduling

Certification

Certification: Texas Food Handler

Timeline

Customer Service Associate

Life Time Fitness
04.2022 - 08.2024

Cashier / Food Prep

Braum's Ice Cream & Dairy Store
03.2018 - 02.2022

Bachelor of Business - Business Administration

Dallas College