Rai Simpliciano
Juneau,AK
Summary
Dynamic, sought-after Operations professional with expertise in project management and workflow optimization. Proven ability to enhance team performance and drive strategic initiatives in fast-paced environments. Detail-oriented emergency manager, skilled in coordinating multi-agency operations. operations. Committed to improving community resilience through effective planning and support in recovery operations.
Overview
5
5
years of professional experience
Work History
Operations Manager
The Alaska Club - Juneau
Juneau, AK
03.2025 - Current
- Manages daily gym operations, scheduling staff, birthday parties, and recovery amenity services, while ensuring adherence to health and safety regulations.
- Recruit, train, schedule, and evaluate gym staff, including daycare attendants, and front-desk staff.
- Reviews all surveillance camera footage for after-hours gym access violations.
- Ensures a positive member, guest, and employee experience by addressing complaints, handling inquiries, and maintaining high levels of customer service/satisfaction.
- Facilitated communication between departments streamlining service delivery and improving teamwork.
US ARNORTH EPLO Sergeant to Alaska
US Army Reserve - Staff Sergeant
Anchorage, AK
04.2023 - Current
- Brief the EPLO on training opportunities, and coordinate in-person meetings with state, tribal, and federal agency key leaders.
- Build relationships with all organizations that have a responsibility in a disaster to improve the flow of resources, enhance response communications, and inform the Defense Coordinating Element (DCE).
- Serves as the Department of Defense (DOD) liaison for DSCA operations to the state and federal agencies, and maintains awareness within the state.
- Cultivates the exchange of information, promotes cooperation and communication, and coordinates the planning and implementation of DSCA operations, FEMA mission assignment processes, and EPLO workshops at at executive level.
- Readily available to perform duties in the SEOC during a disaster when requested by the state through a FEMA Mission Assignment process.
Emergency Management Specialist II
Division of Homeland Security & EM
Anchorage, AK
02.2021 - 10.2024
- Supported community emergency response plan development with local, tribal, state, and federal entities.
- Conducted in-person and virtual buy-in meetings with potential stakeholders, while acting as the conduit for the flow of federal and state application resources for the public.
- Oversaw project timelines, milestones, and deliverables, ensuring adherence to quality standards, and regulatory requirements.
- Served as a Resource Unit Leader (RESL) in the State Emergency Operations Center (SEOC) when activated in support of the response to, and the recovery from, natural or man-made disasters within the state.
- Partnered with federal, state, and non-profit organizations like the Alaska National Guard, the Alaska Department of Environmental Conservation (ADEC), and the Alaska Native Tribal Health Consortium (ANTHC) in mandatory SEOC training, disaster preparedness, and during disaster response and recovery.
Education
Six Sigma Green Belt - Operations Management
Management & Strategy Institute
Online Delivery04-2024
Joint EPLO Proficiency - Interdisciplinary - Military Planning
NORAD & NORTHCOM
Coronado, CA09-2023
EOC Operations And Planning For All-Hazards Events - Emergency Management
Texas A&M University
Wasilla, AK08-2023
ICS - 300 - Emergency Management
Alaska Division of Homeland Security & EM
Fairbanks, AK10-2021
ICS - 400 - Emergency Management
Alaska Division of Homeland Security & EM
Fairbanks, AK10-2021
High School Diploma -
Yap High School
Colonia, Yap FSM06-1997
Skills
- Self-management/Learning
- Customer service
- Stress tolerance
- Teamwork/Flexibility
- Integrity and honesty
- Attention to detail
- Interpersonal skills
- Reading comprehension
- Emergency Operations Center planning and operations
- Cross-functional team training
- Strategic planning
- Microsoft Office Suite
- Stakeholder management
- Military planning
Timeline
Operations Manager
The Alaska Club - Juneau
03.2025 - Current
US ARNORTH EPLO Sergeant to Alaska
US Army Reserve - Staff Sergeant
04.2023 - Current
Emergency Management Specialist II
Division of Homeland Security & EM
02.2021 - 10.2024
Six Sigma Green Belt - Operations Management
Management & Strategy Institute
Joint EPLO Proficiency - Interdisciplinary - Military Planning
NORAD & NORTHCOM
EOC Operations And Planning For All-Hazards Events - Emergency Management
Texas A&M University
ICS - 300 - Emergency Management
Alaska Division of Homeland Security & EM
ICS - 400 - Emergency Management
Alaska Division of Homeland Security & EM
High School Diploma -
Yap High School