Raianne Paudel

• Lead and routine Team meetings
• Reviewed financial resources and prepared reports showing resource allocations.
• Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
• Worked with nurse manager to develop clinical staff through education, evaluation, performance management, and competency improvement.
• Developed and adjusted work schedules for Tech staff.
• Created work schedules for 15+ employees and communicate with Central supplies Department.
• Maintained compliance with protocols covering patient care and clinical trial operations.
• Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
• Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.

• Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
• Collaborated with supervisors to escalate and address customer inquiries or technical issues.
• Managed high levels of call flow
• Verified patient insurance coverage and collected required co-payments.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.

• Quickly responded to codes and cardiac monitor alarms.
• Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
• Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.

• Provide onsite support to clinics throughout the states; provide training and assistance to medical providers and nurses on modernizing medicine use.
• Assisted in preparation of medical reports for external parties.

• Assisted and scribed for Mohs surgeon, assisting with Mohs surgery (removal of skin cancer) and dermatology visits using EMR
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

• Assist doctors and physician assistants with medical

services such as injections, phlebotomy, vitals, and

Covid-19 swabbing

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Implemented care and efficiency improvements to support and enhance office operations.

• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.