Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raiden Clements

Newport News,VA

Summary

Hardworking and passionate job seeker eager and ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Banquet Employee

James River Country Club
08.2021 - Current
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Organized banquet storage and surrounding areas to facilitate access to products and materials.
  • Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Served meals to customers according to established guidelines.

Movie Theater Employee

Cinemark
12.2019 - 04.2020
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Worked with other staff members for smooth theater operations.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Checked IDs for age-restricted shows in compliance with regulations.
  • Enforced theater policies to maintain enjoyable viewing experience for all customers.
  • Provided exceptional customer service to promote positive movie-going experience.
  • Secured theater at end of each shift to prevent theft of theater items.
  • Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.

Education

High School Deploma -

Menchville High School
Newport News, VA
06.2021

Skills

  • Adaptable and Flexible
  • Cash Counting
  • Strong Communication and Interpersonal Skills
  • Exceeding Customer Expectations
  • Team Cooperation
  • Flexible Hours

Timeline

Banquet Employee

James River Country Club
08.2021 - Current

Movie Theater Employee

Cinemark
12.2019 - 04.2020

High School Deploma -

Menchville High School
Raiden Clements