Raihan Habib
Regional Manager
Collegeville,PA
Summary
High-energy business Regional Manager and analytical problem-solver with talents for business development , leading and motivating large teams, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of post-secondary education
1
1
Language
9
9
years of professional experience
Education
Associate of Science - Business Administration And Management
Montgomery County Community College
Blue Bell, PA 09.2021 - Current
Associates degree - Automotive Diagnostics Automotive repair and maintenance
Universal Technical Institute
Exton, PA 12.2012 - 05.2014
Skills
Client relations and services
MS Suite, Peoplesoft ,Oracle, POS, Epicor, Salesforce, ATS
Driving Sales & motivation
Recruiting & Training teams
Financial Responsibility
Developed SOP's
Business development and planning
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Associate of Science - Business Administration And Management
Montgomery County Community College
09.2021 - Current
Regional Manager
Tailored Brands
04.2020 - Current
Store Manager
Tailored Brands
01.2015 - 04.2020
Associates degree - Automotive Diagnostics Automotive repair and maintenance
Universal Technical Institute
12.2012 - 05.2014
Work History
Regional Manager
Tailored Brands
King Of Prussia, PA
04.2020 - Current
- Managed all operational duties for 17 retail locations surrounding PA,DE, and NJ by implementing leadership training and development of store managers.
- Operational oversight for WFM system for controlling demand hours to forecasted hours, delegating changes as required for business to minimize payroll discrepancies and develop higher schedule adherence.
- Implemented SOP's for project management initiatives resulting in efficient downstream communication's for stores,
- Collaborated with cross functional teams to ensuring quality control regarding customer service and NPS for region.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Developed store managers to take ownership of their store, holding accountability for all operational goals, educating on company based metrics for conversion rates, store appearance and leveraging technology
- Maintained financial controls, planned business operations and control expenses through monthly P&L while identifying and pursuing opportunities to grow business operations and boost profits
- Established key performance indicators to track and analyze business progress and adjust sales strategies accordingly for forecasted plan for fiscal year.
- Developed training programs for underperforming stores by setting plans in motion to get feedback from lack of knowledge in various aspects of business and tracking growth and holding accountability.
- Managed all supply chain budgets for stores in adherence to company budgets quarterly.
- Achieved financial targets for fiscal 2021&2022 by 10% growth of region from $42.5M to $48M, as well as recruited and developed 7 new store managers and 20+ assistant mangers
Store Manager
Tailored Brands
King Of Prussia, PA
01.2015 - 04.2020
- Managed inventory by creating daily audits for all merchandise goods and logging daily audits in spreadsheets to assigned managers creating manageable account for missing goods for inventories
- Trained staff of18 team members to work as one team and build sales together by efficiently explaining customer needs while providing unique tailored styles for individual events which resulted in repeated business for store.
- Implemented training regime that focused on company core values that adhered to customer needs by detailing out wardrobes for each professional positions and events at which created relationship between clients and sales representatives
- Developed spreadsheets for more frequent clients that had more wardrobe needs with previous purchases, preferences, special occasion style needs which resulted in close relationship and created demand.
- Recognized as most developed and effective sales person in custom clothing program with custom sales over $700,000 doing 50% of total net sales as custom clothing
- Within two years of working in King of Prussia location have been able to aid to decrease shrink volume from over 10% to down to 0.5%