Raiko Golden
Huntsville,AL
Summary
Experienced Camp Counselor with knowledge and abilities to lead children through variety of activities. Familiar with helping individuals of different skill levels enjoy recreation and enhance wellness. Safety-oriented and observant with basic First Aid and CPR training. [Camp Counselor] dedicated to providing every camper with safe and enjoyable recreational activities. People person with strong communication skills, upbeat nature and organized approach to handling program operations. Physically fit with stamina to handle demanding work. Outgoing Summer Camp Counselor committed to promoting safe, healthy and engaging environment for children and staff members. Fun-loving individual cares for and assists youngsters. Safety and detail oriented with training in promoting kids to have fun. Upbeat Camp Counselor with dedication to providing fun, safe and engaging activities to program participants. Leverages talent in [Fun] and Togetherness to build rapport and lead by example. Excellent time management skills with aptitude for managing complex activity schedules.
Overview
7
7
years of professional experience
Work History
Grocery Store Associate
Publix Grocery Store
Huntsville, AL
04.2022 - Current
- Facilitated customer product discovery and delivered exceptional service.
- Operated cash registers efficiently, processing transactions accurately and swiftly.
- Maintained inventory levels by restocking shelves and organizing product displays.
- Ensured compliance with food safety regulations while handling perishable items.
- Cash room duties
- Money Services, sell money orders
- Grocery bagging as needed
- Available at all hours of the week
- Resolved customer inquiries through multiple channels, ensuring timely and effective communication.
- Processed orders and returns efficiently, maintaining high levels of customer satisfaction.
- Assisted in training new staff on customer service protocols and company policies.
- Analyzed customer interactions to identify trends for improving service delivery standards.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
- Participated in training programs to enhance product knowledge and customer service skills.
Summer Camp Counselor
Grace Lutheran School
Huntsville, AL
05.2019 - 07.2019
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Coordinated and led group activities for campers and counselors.
- Instructed participants on rules and demonstrated activities.
- Communicated with other counselors to coordinate group activities.
- Maintained relationships and communicated with camper parents and family members.
- Laid out, organized and stored arts and crafts supplies.
- Kept children hydrated and applied sunscreen before activities to prevent sun and heat-related issues.
- Arranged decorations, equipment and site resources to facilitate various entertaining activities for campers.
- Planned various indoor activities during periods of inclement weather to promote camper satisfaction.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
- Promoted new and recurring camp events and activities to increase participation and sign-ups.
- Inspected safety equipment around recreational areas to increase emergency preparedness and reduce injuries.
- Played various outdoor sports with children, teaching rules and demonstrating good sportsmanship.
- Supervised youngsters during activities to prevent injuries and accidents.
- Engaged children in interactive activities and organized arts and crafts, sports games and field trips.
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Maintained tidy, clean and organized play and work areas.
- Explained and enforced rules to keep campers safe and healthy.
- Collaborated with staff to establish and maintain supportive and structured environment.
- Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
- Helped children to develop social skills and meaningful relationships.
- Complied with safety rules to minimize incidents and accidents.
- Created fun and challenging recreational activities for [Number] campers between ages of [5] and [14].
- Assisted in coordinating, planning and direction of daily activities for participants aged [5] to [14], working within set budget.
- Designed activities to help individuals overcome confidence issues and build strength.
- Watched behaviors, corrected issues and looked for signs of deeper issues like abuse.
- Inspected cleanliness and hygiene of camp area.
- Welcomed participants and directed to assigned areas.
- Showed professionalism in working with campers and willingness to learn on job.
- Maintained effective consistent communication with parents and families using email.
- Assisted homesick children, actively listening to concerns and providing emotional support.
- Tracked attendance, checking off present individuals.
- Implemented arts and crafts activities and supervised art sessions at camp.
- APRIL
Education
High School Diploma -
Valley Fellowship Christian Academy
Huntsville, AL05-2022
Skills
- First Aid and CPR
- Recreational Program Planning
- Customer Support/Relationship Building Activity
- Knowledgeable in Computer—Word/Excel/Power Point/data entry
- Sports enthusiast-was on several championship soccer and basketball tournaments—vote MVP during Rocket City Basketball tournament—Very knowledgeable of FIFA soccer rules
- Cleaning and sanitation
- Organizational growth
- Health and safety regulations
- Store maintenance
- Bagging groceries
- Workplace safety
- Willingness to learn
- Teamwork and collaboration
- Customer service
- Attention to detail
- Cleaning and sanitizing
- Punctual and reliable
- Excellent communication
- Customer service-focused
- Team contribution
- Food safety
- Written and oral communication
- Safety practices
- Assisting customers
- Flexible schedule
- Safety standards
- Product knowledge
- Opening and closing procedures
Timeline
Grocery Store Associate
Publix Grocery Store
04.2022 - Current
Summer Camp Counselor
Grace Lutheran School
05.2019 - 07.2019
High School Diploma -
Valley Fellowship Christian Academy