Abdourahem Samassa
Brooklyn,NY
Summary
Management professional bringing African cultural background, leadership talents and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Supervisor
Hoyt Gourmet Deli
Brooklyn, NY
03.2020 - 03.2023
- Assisted in various tasks related to the kitchen and cashier responsibilities.
- Supervised and coordinated activities of workers engaged in receiving, storing, testing, and shipping merchandise or materials.
- Maintained records of items shipped, received, or transferred to another location.
- Inspected physical condition of warehouse and equipment to ensure compliance with safety regulations.
- Developed operational strategies for efficient management of inventory and personnel.
- Audited incoming shipments against purchase orders to verify accuracy and quality standards are met.
Shift Manager
Shake Shack
Brooklyn, NY
06.2021 - 09.2022
- Ensured a clean and inviting environment for patrons by effectively supporting the team in restaurant cleaning duties, including table clearing.
- Aided dining guests in navigating the menu, accommodating dietary needs, and obtaining requested food/beverage products.
- Ability to stay in control of situations even under critical circumstances.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Cashier/Stock Associate
Madison Deli
Brooklyn, NY
08.2017 - 02.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Youth Volunteer
Dodge YMCA
Brooklyn, NY
10.2018 - 06.2019
- Coordinated and supervised group activities for youth volunteers.
- Facilitated weekly meetings to discuss relevant topics related to volunteering.
- Provided guidance, support, and resources to help youth volunteers reach their goals.
- Created a safe environment for youth volunteers to express themselves freely.
- Organized fundraising events to support volunteer initiatives.
Personal Caretaker
Sow Residency
Philadelphia, PA
09.2016 - 06.2019
- Assisted youth clients with activities of daily living, including bathing, dressing and grooming.
- Provided companionship to elderly or disabled individuals by engaging in conversation, reading aloud and playing board games.
- Transported clients to medical appointments, errands and recreational outings utilizing personal vehicle.
- Maintained accurate records of client care, including vital signs, medications administered and changes in condition.
Education
Associates in Applied Science, Medical Assistant - Medical Assisting
St. Paul’s School of Nursing
true08.2024
Advance High School Diploma -
Khalil Grant Intl Academy
Brooklyn, NY06.2020
Skills
- Multitasking and Organization
- Cash Management
- Phlebotomy
- Medical Terminology
- Vital signs monitoring
- First Aid CPR
- ECG rhythm interpretation
- Food safety Certification
- ECG rhythm interpretation
Certification
- Basic life Support (Basic Life Support) Certification
- Food handler License
Languages
SoninkeSonike
Native/ Bilingual
Bambara
Native/ Bilingual
References
References available upon request.
Timeline
Shift Manager
Shake Shack
06.2021 - 09.2022
Store Supervisor
Hoyt Gourmet Deli
03.2020 - 03.2023
Youth Volunteer
Dodge YMCA
10.2018 - 06.2019
Cashier/Stock Associate
Madison Deli
08.2017 - 02.2020
Personal Caretaker
Sow Residency
09.2016 - 06.2019
Associates in Applied Science, Medical Assistant - Medical Assisting
St. Paul’s School of Nursing
Advance High School Diploma -
Khalil Grant Intl Academy
- Basic life Support (Basic Life Support) Certification
- Food handler License
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