Jolie Pryor
Chipotle Mexican Grill
Houston
1
Certification
4
years of professional experience
Dedicated manager experienced in enhancing customer satisfaction and operational efficiency within diverse retail environments. Achieved improved store performance and team success through effective communication and strong organizational skills. Focused on maintaining inventory accuracy and delivering high-quality service to foster positive customer engagement.
Work History
STORE LEAD
3 Years 8 Months- Train and develop team members master all roles for seamless operations.
- Served food promptly to maintain efficient dining flow.
- Restocked and organized supplies, supporting operational efficiency.
- Maintain food safety standards, completing quality control checks accurately.
- Restock and organize supplies, boosting operational efficiency.
- Led daily operations ensuring exceptional customer service and efficient workflow.
General Manager
1 Year 6 Months- Supervised daily operations to enhance efficiency and elevate customer satisfaction.
- Developed and implemented strategies that increased sales while minimizing costs.
- Train and mentor team members to enhance the quality of service.
- Resolved customer issues swiftly to sustain high retention rates.
- Analyze performance metrics to foster ongoing improvement.
- Coordinated delivery schedules to ensure timely arrival of orders.
- Developed and executed social media marketing campaigns to enhance brand visibility.
Shift Leader
2 Years 3 Months- Work and train current employees. Learned every position, fast learner
- Cleaned tables thoroughly after each guest to maintain a hygienic dining environment. and equipment. Swept and refilled stock.
- Work and train current employees. Learned every position. Fast learner
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Wiped down tables and equipment. Swept and refilled stock.
- Delivered food orders promptly to ensure timely service and enhance guest experience. for positive guest experiences.
- Supported management in inventory control and stock ordering to ensure availability of food and beverage supplies.
Education
HIGH SCHOOL DIPLOMA
Skills
Store operations
Management
Training
Operational Hygiene
Financial Management
Customer Engagement
Health Code Compliance
Food Safety
Order Management
Inventory Control
Time management
Goal achievement
Store management
Communication
Multitasking organization
Promotions management
Client service
Certification
ServSafe- Food Manager Certificate
Timeline
General Manager
Playa Bowls
01.2025 - 07.2026Read More
STORE LEAD
Chipotle Mexican Grill
11.2022 - 07.2026Read More
Shift Leader
McDonald's
04.2022 - 07.2024Read More
Huron High School
HIGH SCHOOL DIPLOMA
Read More