Yenifer Lopez
Miami,FL
Summary
At The Children's Place, I spearheaded initiatives that enhanced store appeal and efficiency. Expert in inventory management and staff development, my leadership not only improved operations but also fostered a team skilled in customer service and problem-solving.
Overview
6
6
years of professional experience
Work History
Store Lead
The Children's Place
02.2019 - Current
- Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
- Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
- Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
- Led training sessions for new employees, fostering a supportive learning environment that facilitated rapid skill development.
- Answered questions about store policies and addressed customer concerns.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Answered product questions and assisted customers in selection and checkout.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Cosmetology
Beauty School of America
Miami, FL07.2015
High School
Edgar Arvizu
Nicaragua 11.2005
Skills
- Store operations
- Staff training and development
- Scheduling and time management
- Goal setting and achievement
- Loss prevention strategies
- Promotions and marketing
- Customer service
- Problem-solving
- Multitasking and organization
- Friendly and positive
- Store merchandising
- Team leadership
- Store opening and closing
- Employee training
- Stock replenishment
- Documentation and reporting
- Inventory management
- Bank and safe deposits
- Employee scheduling
- Policies and procedures
Timeline
Store Lead
The Children's Place
02.2019 - Current
Cosmetology
Beauty School of America
High School
Edgar Arvizu
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