Rayanah (Rain) Lizardo
Meridian,ID
Summary
Creative and adaptable professional with experience in e-commerce, remote collaboration, and customer engagement. Strong awareness of digital culture, social media trends, and online audience behavior. Organized, quick to learn, and eager to contribute fresh ideas to content creation and brand development.
Overview
5
5
years of professional experience
Work History
E-Commerce Business Owner
Baby Shot Angels
06.2026 - Current
- Operated a small Shopify store selling customized, bedazzled collectible figures.
- Explored TikTok content strategies to effectively showcase products and attract potential customers.
- Developed product-focused content ideas that highlighted product details, aesthetics, and customization to enhance customer engagement.
- Managed online product listings and maintain a consistent brand identity.
- Considered customer interests and optimized visual presentation when promoting products online to improve appeal.
Beverage Cart Attendant
Empire Ranch Golf Course
El Dorado Hills, California
03.2024 - 09.2026
- Built rapport with guests, creating a welcoming environment that fostered customer loyalty.
- Trained and mentored new staff, improving onboarding efficiency and reducing turnover.
- Represented the golf course professionally, embodying the brand's commitment to excellence and customer care.
- Helped communicate information about tournaments, golf outings, or special events to guests.
- Accurately handled daily cash and credit transactions, ensuring zero discrepancies.
- Captured photos or videos of the course, events, or guest experiences for promotional use.
Support Specialist
Robinhood
Remote, California
03.2022 - 09.2024
- Effectively escalated and resolved customer disputes, troubleshooting app issues, basic functionality concerns, and internal account problems.
- Hands-on experience with Salesforce, Twilio, and Slack for managing customer data, communication workflows, and internal team coordination.
- Managed the planning and execution of company events, including virtual meetings via Google Meet, and in-person gatherings.
- Supported virtual team engagement by participating in and helping coordinate online events and team building activities.
- Collaborated in meetings with Robinhood teams to provide feedback and insights aimed at improving app functionality.
Education
Associate of Science - Health And Wellness
College of Western Idaho
Nampa, ID 08.2026 - 10.2026
Skills
- Creative Content Ideation
- Visual Brand Storytelling
- Trend Awareness & Cultural Relevance
- Early Digital Media Experience
Social Media
Instagram: @Babyshotcalla
Timeline
Associate of Science - Health And Wellness
College of Western Idaho
08.2026 - 10.2026
E-Commerce Business Owner
Baby Shot Angels
06.2026 - Current
Beverage Cart Attendant
Empire Ranch Golf Course
03.2024 - 09.2026
Support Specialist
Robinhood
03.2022 - 09.2024