Summary
Work History
Education
Skills
Timeline
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Raina Jefferson

Madison,MS

Summary

Proactive and results-driven professional with a proven track record at Smoothie King, where I excelled in customer service and organizational skills. Demonstrated ability to enhance team efficiency and customer satisfaction through effective problem-solving and training of new members. Achieved significant improvements in operational flow and customer experience, underscoring a commitment to excellence and teamwork.

Work History

Team Member

Smoothie King
11.2023 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

High School Diploma -

Germantown Highschool
Madison
05.2026

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Following Instructions
  • Cash Handling
  • Cleaning
  • Money Handling

Timeline

Team Member

Smoothie King
11.2023 - 03.2024

High School Diploma -

Germantown Highschool
Raina Jefferson