Joshua Johnson
Transportation
Portsmouth,Oh
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Driver/Transporter
The Counseling Center
01.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Courier
Self-employed
02.2023 - 01.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Cashier
Kroger
08.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Lawn Care
Self-employed
04.2020 - 10.2022
- Maintained and serviced lawn care equipment to enhance longevity.
- Ensured compliance with local regulations regarding lawn care chemicals usage.
- Increased property value through meticulous lawn care and maintenance tasks.
- Ensured safety while operating various lawn care equipment, reducing workplace accidents.
- Achieved customer satisfaction by providing timely and efficient lawn care services.
- Improved lawn care quality by implementing efficient mowing and trimming techniques.
- Utilized motorized equipment and vehicles to perform groundskeeping, lawn care and gardening.
- Reduced customer complaints by maintaining a consistent schedule for lawn care services.
Customer Service Associate
Culligan Water
08.2021 - 09.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Associate
Lowe's
03.2020 - 04.2021
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Solved problems with products and services by providing customers with technical support.
Education
High School Diploma -
Scioto County Career Technical Center
Lucasville, OH10.2023
CDCA - Chemical Dependency Counselor Assistant
Scioto County Career Technical Center
Lucasville, OH10.2023
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
- Flexible Schedule
- GPS and route planning
- Loading and unloading
- Relationship Building
- Passenger transportation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- Certified Fork Lift Operator, Lowe's - 2020-2021
Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Driver/Transporter
The Counseling Center
01.2024 - Current
Courier
Self-employed
02.2023 - 01.2024
Cashier
Kroger
08.2022 - 10.2022
Customer Service Associate
Culligan Water
08.2021 - 09.2021
Lawn Care
Self-employed
04.2020 - 10.2022
Customer Service Associate
Lowe's
03.2020 - 04.2021
High School Diploma -
Scioto County Career Technical Center
CDCA - Chemical Dependency Counselor Assistant
Scioto County Career Technical Center