Raina Winget
St. Petersburg,FL
Summary
With 17 years of experience as a licensed pharmacy technician, I am a dependable professional with a strong aptitude for problem-solving, time management, and providing quality customer service. Eager to contribute to the success of your company while expanding my skill set.
Overview
16
16
years of professional experience
Work History
Customer Service Specialist, RPhT
Promise Pharmacy
Palm Harbor, FL
03.2023 - Current
- Oversaw resolution of customer concerns and complaints to elevate service quality.
- Resolved shipping and billing issues
- Facilitated payment processing to guarantee prompt transaction completion.
- Orchestrated collaborative efforts across departments to swiftly tackle and resolve customer inquiries.
- Assisted in preparing correspondence for clients. Completed necessary documentation accurately.
- Facilitated training sessions for new customer service representatives on company policies, procedures, and best practices.
Compounding Pharmacy Technician
King Pharmacy
Palm Harbor, FL
05.2022 - 03.2023
- Compounded hormone creams, suspensions, nasal sprays, troches, capsules, suppositories
- Assisted patients with refilling their prescriptions and addressed their questions and concerns
- Ordered products and monitored inventory
Pharmacy Technician
Shields Pharmacy
Dunedin, FL
09.2021 - 05.2022
- Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels
- Packaged and organized medications for delivery to patients or healthcare facilities
- Conducted quality control checks on incoming medication shipments for accuracy and damage
Pharmacy Technician
ASAP Pharmacy
Dunedin, Fl
10.2019 - 08.2021
- Assisted patients with refilling their prescriptions
- Maintained inventory of medications and pharmaceutical supplies
- Filled bottles or packaging with measured medication amounts manually or mechanically
- Packaged and organized medications for delivery to patients or healthcare facilities
Compounding Pharmacy Technician
Pinellas Compounding Pharmacy
Dunedin, FL
03.2015 - 10.2019
- Compounded hormone creams, sublingual drops, suspensions, nasal sprays, troches, capsules, suppositories
- Assisted customers with refilling their medications and addressed their questions and concerns
- Prepared medications for shipping
Compounding Pharmacy Technician
APS Pharmacy
Palm Harbor, FL
02.2014 - 03.2015
- Compounded hormone creams, pain creams, solutions, serums, troches, oil capsules, suspensions, shampoos, sublingual drops, RDT's, and pet chews
- Used dispensary items such as TopiClicks, foam pumps, prefilled syringes, oval pumps, suppository molds
Compounding Pharmacy Technician
Oncology Plus
Brandon, FL
05.2013 - 01.2014
- Cleaned and sterilized equipment, work areas and glassware for safety
- Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy
- Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels
- Handled hazardous materials safely, following proper disposal processes as needed
Compounding Pharmacy Technician
Florida Infusion
Palm Harbor, FL
07.2011 - 05.2013
- Provided exceptional customer service to patients when dispensing medications or answering questions about their prescriptions
- Cleaned and sterilized equipment, work areas and glassware for safety
- Handled hazardous materials safely, following proper disposal processes as needed
Pharmacy Technician
Baycare Homecare
Largo, FL
04.2010 - 07.2011
- Compounded hormone creams, suspensions, nasal sprays, troches, capsules, suppositories
- Assisted patients with refilling their prescriptions and addressed their questions and concerns
- Ordered products and monitored inventory
Education
Pharmacy Technician -
Pinellas Technical College
01.2010
Skills
Problem Solving
Customer Service
Time Management
Quality Control
Adaptability
Timeline
Customer Service Specialist, RPhT
Promise Pharmacy
03.2023 - Current
Compounding Pharmacy Technician
King Pharmacy
05.2022 - 03.2023
Pharmacy Technician
Shields Pharmacy
09.2021 - 05.2022
Pharmacy Technician
ASAP Pharmacy
10.2019 - 08.2021
Compounding Pharmacy Technician
Pinellas Compounding Pharmacy
03.2015 - 10.2019
Compounding Pharmacy Technician
APS Pharmacy
02.2014 - 03.2015
Compounding Pharmacy Technician
Oncology Plus
05.2013 - 01.2014
Compounding Pharmacy Technician
Florida Infusion
07.2011 - 05.2013
Pharmacy Technician
Baycare Homecare
04.2010 - 07.2011
Pharmacy Technician -
Pinellas Technical College