Rainy Duran
Summary
Highly motivated and results-oriented operations leader with 5+ years of experience managing teams, improving logistics, and driving process optimization in fast-paced distribution environments. Proven ability to drive operational efficiency, optimize key performance indicators (KPIs), and develop high performing teams. Seeking to leverage expertise in process improvement, inventory management, and associate development to excel as a manager.
Overview
9
9
years of professional experience
2023
2023
years of post-secondary education
Work History
Warehouse Training Manager
Autozone Distribution Center
01.2025 - Current
- Directed training and operations for a 600,000 sq. ft. distribution center, overseeing 100+ associates across multiple shifts.
- Achieved 98% on-time delivery, 99.76% order accuracy, 97% inventory accuracy, and 98.8% DC fill rate through process optimization and continuous improvement initiatives.
- Implemented safety protocols, reducing OSHA incidents by 46%, and managed a $144M budget, consistently operating 6.5% under budget.
- Developed and launched new hire and trainer programs, increasing associate productivity by 7%, retention by 35%, and trainer headcount by 30%.
- Helped drive a 16.8% DC throughput increase and processed 2.48M pieces YOY via staffing optimization, data-driven process improvements, and Best Business Practices.
- Conducted operational assessments, created training materials, facilitated onboarding, and coordinated safety training to ensure compliance and performance improvements.
- Provided ongoing coaching and performance feedback, evaluated training effectiveness, and recommended strategies to senior management for enhanced operational efficiency.
Supervisor
Autozone Distribution Center
08.2022 - 01.2025
- Coordinated all stages of the hiring process, including posting job openings, reviewing and screening applications, interviewing applicants, and onboarding new hires.
- Overseeing background checks, ensuring compliance with federal, local, and state laws.
- Conducted Orientations for hourlies and members of management.
- Addressed employee conflicts and complete investigations as required.
- Assessed employee engagement and retention resulting in a decrease of 41.8% in turnover.
- Reduced Overtime under 2% of worked hours and achieved a complete elimination of temp labor for several periods in a row.
- Utilize current headcount planner and determine the total number of associates needed for all the departments.
- Oversee Accounts Payable and Payroll clerks by documenting procedures, define roles responsibilities and ensure internal controls.
- Conducted performance reviews and managed corrective actions in alignment with company policies.
- Maintained a Warehouse % to Sales below 2% by focusing on improving warehouse efficiency relative to revenue.
- Shared important information about payroll deductions like 401k and insurance copays. Also, policy information such as FMLA, short- and long-term disability.
Payroll and Accounts Payable Specialist
Autozone Distribution Center
08.2021 - 08.2022
- Managed payroll processing, accounts payable, and budgeting for all staff, ensuring accurate bi-weekly payroll and compliance with company policies.
- Processed high-volume vendor invoices for metal, cardboard, plastic, and pallets, verifying accuracy against purchase orders and receipts.
- Maintained financial records, reconciled accounts, and assisted with month-end closing activities.
- Trained new staff on payroll and accounts payable procedures, and translated for non-English-speaking associates.
- Oversaw employee attendance, inventory, and cash flow, resolving discrepancies and maintaining vendor relationships.
Inbound Trainer & Operations Desk Coordinator
Autozone Distribution Center
11.2019 - 08.2021
- Delivered hands-on training for warehouse operations, equipment usage, and safety procedures, adapting methods to individual and group learning needs.
- Onboarded new employees, shared product knowledge, and provided constructive feedback to maximize productivity and retention.
- Assisted staff with daily assignments, maintained organizational and administrative systems, and supported front desk operations.
- Built strong relationships with peers, management, and external personnel while facilitating an engaging, safe, and efficient work environment.
- Recommended improvements to training processes and created supplemental materials to enhance learning outcomes.
- Facilitated communication between management and warehouse teams regularly.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Staged and sorted products for loading.
Manager
McDonald’s
08.2017 - 11.2019
- Supervised daily restaurant operations in a fast-paced environment, managing staff performance, schedules, and inventory to ensure efficiency and cost control.
- Trained, coached, and mentored new and existing team members on service protocols, operational procedures, and safety standards, improving productivity and coverage.
- Ensured compliance with food safety, cleanliness, and health regulations while monitoring cash, inventory, and profitability.
- Resolved customer issues promptly, maintained high service standards, and implemented process improvements to enhance operational efficiency.
- Conducted team meetings to communicate goals, foster collaboration, and drive a culture of continuous improvement.
- Maintained accurate records of payroll, attendance, and employee scheduling while optimizing labor costs and supply management.
Education
BACHELOR’S degree - Major in psychology, Minor in Business
Penn State university
Skills
Technical & Software Skills:
- MS Excel, Word, PowerPoint, Outlook, Access
- Warehouse Management Systems (WMS), RedPrairie, RIMS
- Taleo, PeopleSoft
- Data analysis, reporting, and process optimization
Operations & Logistics:
- Warehouse operations, shipping & receiving, material handling
- Distribution logistics, inventory control, safety compliance
- Continuous improvement, workflow optimization, operational efficiency
Training & Leadership:
- Employee training, onboarding, and development
- Coaching, mentoring, and performance management
- Talent management, organizational development, and employee engagement
- Training evaluation, feedback analysis, and instructional design
Interpersonal & Professional Skills:
- Effective communication, teamwork, and collaboration
- Problem-solving, multitasking, and detail-oriented
- Presentation skills, change management, and process improvement
Hobbies and Interests
- Listening to music
- Documentaries
- Hiking
- Volleyball
Activities
Youth Councelor
- Facilitated youth group sessions to promote personal development and community engagement.
- Developed and implemented educational programs addressing social and emotional issues.
- Guided teens in conflict resolution and decision-making skills through interactive activities.
- Mentored young leaders, fostering their growth and leadership within the church community.
- Conducted individual counseling sessions to address specific personal concerns of youth.
- Assisted in training volunteers to support youth activities effectively within the church setting.
References
Upon request.
Timeline
Warehouse Training Manager
Autozone Distribution Center
01.2025 - Current
Supervisor
Autozone Distribution Center
08.2022 - 01.2025
Payroll and Accounts Payable Specialist
Autozone Distribution Center
08.2021 - 08.2022
Inbound Trainer & Operations Desk Coordinator
Autozone Distribution Center
11.2019 - 08.2021
Manager
McDonald’s
08.2017 - 11.2019
BACHELOR’S degree - Major in psychology, Minor in Business
Penn State university