Rainzel Suarez
The Market - Chesapeake Bay Beach Club
Stevensville,MD
5
years of professional experience
Professional attendant with strong focus on delivering high standards and achieving results. Proven ability to adapt to changing needs while maintaining reliability and team collaboration. Skilled in customer service, problem-solving, and maintaining clean, organized environment. Known for positive attitude and effective communication with both customers and team members.
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Work History
Attendant
4 Years 2 Months- Taking initiative to find extra tasks when scheduled duties were completed
- Received TIPS certification for responsible alcohol service
- Cross-training and coordinating schedules with team members to ensure seamless service
- Maintain an extensive knowledge of menu items to answer questions from guests
- Received recognition for a positive and hard-working attitude during the winter renovation at The Market.
Arbor Cafe Server
2 Years 1 Month- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Managed daily café operations, ensuring smooth workflow and timely service delivery.
- Trained new staff on café protocols, enhancing team efficiency and service quality.
- Developed menu knowledge to provide informed recommendations to customers.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Stored food in storage areas and designated containers to prevent cross-contamination and spoilage.
- Operated cash registers to process cash, credit and debit transactions.
Crew Trainer
1 Year 9 Months- Maintained high standards of customer service during high volume, fast paced operations
- Communicated positively and clearly with coworkers and management
- Handled currency and credit transactions quickly and accurately
- Received ServSafe Manager certification to protect the public from foodborne illness
Education
High School
GPA: 3.4
High School
Skills
Sanitation practices
Organization skills
Time management
Collaboration
Customer-oriented
Quick learner
Strong work ethic
Outgoing
Personable
LANGUAGES
English
Tagalog
Timeline
Arbor Cafe Server
Broadmead
06.2024 - 07.2026Read More
Attendant
The Market - Chesapeake Bay Beach Club
06.2022 - CurrentRead More
Crew Trainer
McDonald’s
01.2022 - 10.2023Read More
Saint Thomas Academy
High School
Read More
Kent Island High School
High School
Read More