Raisa Klymets

• Coordinated with restaurant staff on order accuracy and pickup times.
• Provided excellent customer service throughout the delivery process.
• Followed all safety protocols while driving.
• Ensured that the correct order was delivered to the customer.
• Contacted customers if there were delays in delivery due to traffic or other issues.

Responsible for processing payments and admin tasks with a high level of accuracy, accepting payments, answering customer questions about products or services, and providing Customer Service.

• Processed returns and exchanges of merchandise by store policies.
• Resolved customer complaints professionally according to company policy.
• Accepted cash and credit card payments, issued receipts, and provided change.
• Maintained work area and kept cash drawer organized.

• Cleaned work areas and equipment regularly to maintain a safe and orderly workplace environment.
• Followed safety regulations while operating machinery in accordance with company policies and procedures.
• Rotated through series of different stations based on team needs.

• Processed incoming less-than-truckload (LTL) and freight orders
• Scheduled outgoing shipments with the proper couriers.
• Coordinated delivery with couriers and customers, and communicated with customers about deliveries, cases, damaged packages, and special requests.
• Obtained quotes from various shipping couriers by finding the most affordable shipping method.
• Kept the inventory management system updated and accurate.

• Responsible for answering incoming phone calls, organizing students' records, transferring written information into digital transcripts, and helping navigate students through the school's website.
• Created spreadsheets using Microsoft Excel to track mistakes related to digital transcripts.
• Maintained an organized filing system of paper documents.
• Maintained confidentiality of sensitive information and documents.