Raisa M. Stuart Ortiz
Orlando,US
Summary
Customer service professional with expertise in sales, cash management, and apartment leasing. Demonstrates strong communication skills and personalized service while managing multiple tasks effectively. Proven ability to thrive in dynamic environments, delivering quick solutions and ensuring high customer satisfaction levels.
Overview
6
6
years of professional experience
Work History
Sales Associate
Banter by Piercing Pagoda
Orlando , FL
05.2023 - 12.2025
- Developed strong customer relationships to enhance sales and drive repeat business.
- Executed product demonstrations to educate customers on features and benefits.
- Collaborated with team members to achieve sales targets and improve store performance.
- Utilized POS systems for transaction processing and inventory management accuracy.
Apartment Leasing Consultant
Gannet Pionte
Kissimmee, Florida
06.2021 - 06.2022
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Planned and advertised social and cultural events to foster a community spirit and connect residents with vendors.
- Verified tenant incomes and other information before acceding to lease applications.
- Presented community amenities, floor plans, and promotions, securing 11% more years lease contracts than other consultants.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Managed 30+ phone, email, and in-person inquiries from prospective residents a day, scheduled showings, and gave tours.
- Distributed and followed up on tenant renewal notices.
Cashier
Aldo Outlet
Orlando, Florida
10.2019 - 05.2021
- Processed customer transactions swiftly using point-of-sale systems for optimal efficiency.
- Maintained accurate cash drawer and reconciled receipts at shift conclusion.
- Operated cash register with high precision for cash, check, and credit card transactions.
- Arranged product displays and merchandise to enhance visual presentation.
- Collaborated with team members to consistently meet daily sales targets.
- Ensured customer satisfaction through effective collaboration and communication.
Education
High School Diploma -
Colegio Educativo Lazaro
San Juan, PR05-2022
Skills
- Customer service orientation
- Customer service optimization
- Cash register operation
- Team collaboration
- Time management
- High service standards
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Sales Associate
Banter by Piercing Pagoda
05.2023 - 12.2025
Apartment Leasing Consultant
Gannet Pionte
06.2021 - 06.2022
Cashier
Aldo Outlet
10.2019 - 05.2021
High School Diploma -
Colegio Educativo Lazaro