Raisa Ferguson
Bartender/Bar Back/Busser/Caterer/Hostess
Los Angeles,CA
Summary
Friendly Bartender. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments.
Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Hostess
Mr.T
Hollywood, CA
11.2022 - Current
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Informed servers of newly seated parties for speedy service.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating and menu information.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
PR Assistant/Catering Assistant/Bartender
Independent Catering Company
Los Angeles, CA
08.2018 - 02.2020
- Cleaned and organized kitchen stations to promote team efficiency.
- Ordered food items and supplies needed to fulfill catering jobs.
- Prepared dishes for catering events or during high-volume shifts.
- Created catering menu based upon client specifications, event type, dietary needs and budget.
- Monitored dietary restrictions and served guests with special needs.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleared dishes and glassware quickly following each course.
- Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
- Served appetizers, entrees and refilled beverages for events up to guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Recommended appropriate wines for individual tastes and food selections.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Created attractive bar displays by strategically arranging bottles and glasses.
Bar Back/Bartending
Stratosphere "Celestia"
Las Vegas, NV
08.2016 - 08.2018
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Restocked ice, condiments and snacks.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Learned how to make wide variety of mixed drinks.
- Delivered food to customers at bar and tables.
- Provided attentive service and proactively assessed guest needs.
- Checked ID cards and verified bar guests were of legal age.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
PR Assistant//Bartender
Moreno BHLV
Los Angeles, CA
01.2017 - 05.2017
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
- Assisted clients in understanding their available options and helped them select the right service plans for their needs.
- Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.
- Accepted payments, calculated change, processed cards and issued receipts.
- Collected, washed, polished and replaced glasses.
- Helped bartender keep bar area tidy, clean and stocked.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Checked ID cards and verified bar guests were of legal age.
- Removed empty dishes and silverware, collected trash and sanitized surfaces.
Bartender/Bar Back
Chaihona
Moscow
07.2014 - 01.2016
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Restocked ice, condiments and snacks.
- Poured and prepared mixed drinks for customers daily.
Education
Bartender
ABC BARTENDING SCHOOL
New York, NY 11.2022 - 11.2022
State Liquor Authority
ALCOHOL TRAIING AWARENESS PROGRAM
New York, NY 11.2022 - 11.2022
Skills
AdministrativeCall centerSpecial eventsFinancialMarketingMeetingsSalesSchedulingPhoneSchedule and calendar managementAppointment SettingVerbal and written communication
Kitchen staff coordination
Dining area maintenance
Food preparation and safety
Table setting knowledge
Reservation coordination
Food running
Guest seating arrangements
Menu presentation
Classic cocktails
Highly reliable
Fluency in Russian
Engaging personality
Liquor, beer and wine knowledge
Table clearing
Menu memorization
Guest seating
Beverage preparation
Timeline
Hostess
Mr.T
11.2022 - Current
Bartender
ABC BARTENDING SCHOOL
11.2022 - 11.2022
State Liquor Authority
ALCOHOL TRAIING AWARENESS PROGRAM
11.2022 - 11.2022
PR Assistant/Catering Assistant/Bartender
Independent Catering Company
08.2018 - 02.2020
PR Assistant//Bartender
Moreno BHLV
01.2017 - 05.2017
Bar Back/Bartending
Stratosphere "Celestia"
08.2016 - 08.2018
Bartender/Bar Back
Chaihona
07.2014 - 01.2016