Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Raivier Thomas

Highland,CA
Raivier  Thomas

Summary

Proven team member at Freddy's Frozen Custard & Steakburgers, adept in enhancing food quality and customer satisfaction. Skilled in problem-solving and customer service, I quickly adapt to new technologies, boosting transaction efficiency by streamlining checkout processes. My leadership and training abilities contributed to a significant improvement in team performance and service delivery. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
years of professional experience

Work History

Freddy's Frozen Custard & Steakburgers

Team Member
09.2022 - Current

Job overview

  • Learned all required tasks quickly to maximize performance.
  • Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
  • Trained cooks to maintain clean, organized and sanitary workstations.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Steak N Shake

Team Member
09.2021 - 09.2022

Job overview

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Monitored and verified merchandise for proper prices and labels.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.

Education

Victor Valley College
Victorville, CA

Bachelor Of Science In Nursing (BSN) from Bachelor of Science in Nursing (BSN)

University Overview

Serrano High School
Phelan, CA

07.2023

University Overview

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Flexible Schedule
  • Leadership Qualities
  • Computer Skills
  • Heavy Lifting
  • Training and mentoring
  • Sales expertise
  • FLUENT IN LANGUAGE
  • Sales and Marketing
  • Equipment Operation
  • Equipment Maintenance
  • Staff education and training
  • Multitasking
  • Active Listening
  • Time Management
  • Multitasking Abilities
  • Excellent Communication
  • Analytical Thinking
  • Team building
  • Relationship Building
  • Reliability
  • Self Motivation
  • Goal Setting
  • Adaptability
  • Problem-solving aptitude

Timeline

Team Member
Freddy's Frozen Custard & Steakburgers
09.2022 - Current
Team Member
Steak N Shake
09.2021 - 09.2022
Victor Valley College
Bachelor Of Science In Nursing (BSN) from Bachelor of Science in Nursing (BSN)
Serrano High School
Raivier Thomas