Raiza Benitez
BROCKTON,MA
Summary
Results-driven manager with expertise in fuel distribution, inventory management, and customer service. Proven ability to enhance customer satisfaction and streamline operations, ensuring compliance and safety within the organization.
Overview
5
5
years of professional experience
Work History
Manager
Petro Save
Brockton, Massachusetts
2021.06 - Current
- Managed daily operations of fuel distribution and inventory management.
- Monitored supply levels and ordered fuel inventory to meet demand forecasts.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular safety audits to identify potential hazards in the workplace.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Established processes to ensure efficient workflow throughout the organization.
Education
High School Diploma -
Carver Highschool
Carver, MA1999-06
Skills
- Supply chain management
- Logistics management
- Inventory management
- Compliance management
- Budget control
- Strategic planning
- Crisis management
- Safety auditing
- Customer relationship management
- Cross-functional team management
- Partnership development
- Employee training
- Shift scheduling
- Decision-making
- Goal setting
- Effective communication
- Relationship building
- Customer service
- Contract management
Languages
Spanish
Professional
Cape Verdian Creole
Professional
Timeline
Manager
Petro Save
2021.06 - Current
High School Diploma -
Carver Highschool