Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leader in development program ( F&B Excellence)
Omni Hotels & Resorts- 4 star hotel
Davenport, Florida
03.2026 - Current
Hotel with 1260 rooms and 4,00,000 sq ft banquet space
Supervised daily operations to ensure exceptional guest experiences.
Trained and mentored team members on service standards.
Managed staffing schedules to align with peak demand periods.
Implemented operational improvements for efficiency and guest satisfaction.
Management supervisor/ HHM Hospitality/
Hilton Daytona Beach oceanfront resort-4 star
Daytona Beach, FL
01.2024 - 03.2026
Hotel with 744 rooms and 85,000 sq fr banquet space.
Managed large-scale banquet operations (up to 2000 guests.
Ensured accurate food orders and timely delivery while following safety protocols
Delivered excellent guest service and supported event setup for a positive experience
Set up and maintained banquet and meeting rooms per contract and company standards
Arranged tables, chairs, buffet stations, dance floors, and service areas
Maintained cleanliness of banquet spaces, including floors and windows
Greeted guests and provided assistance throughout events
Collaborated with catering, sales, and banquet leadership in BEO meetings
Worked closely with directors of banquets, catering, and outlets
Supervised and managed a team of 15 employees
Reviewed timesheets and supported payroll processing
Prepared weekly operational and performance reports
Independently managed night shift operations
Utilized company systems for revenue tracking, liquor management, costing, and menu creation
F and B Associate
Louisville Marriott downtown- 4 star Hotel
Louisville
09.2023 - 01.2024
Hotel with 620 rooms and 55,000 bqt space.
Seat guests, take orders, serve dishes, and clear tables, ensuring a seamless dining experience.
Manage orders and transactions using a digital POS system, maintaining accuracy and efficiency.
Recommend menu items based on customer preferences, enhancing satisfaction and sales.
Resolve customer concerns promptly, ensuring a positive dining experience.
Maintain food hygiene standards, contributing to a safe dining environment.
Achieved over 18% in tips consistently, reflecting excellent service.
Handled reservations and table assignments, managing up to 300 covers during peak hours.
F and B Associate/Supervisor
River deck cottages
Badlapur
06.2022 - 06.2023
Greeted and seated guests, ensuring comfort and satisfaction throughout their dining experience.
Answered menu queries and provided recommendations, enhancing customer dining choices.
Accurately took and relayed orders to kitchen staff, ensuring timely and correct food delivery.
Served beverages and informed guests of daily specials, contributing to a personalized service.
Maintained cleanliness of dining areas, resolving any issues to guarantee a pleasant environment.
Trainee
Cocos Inn resort
Alibaugh
07.2020 - 11.2020
Collaborated across departments in hospitality, enhancing team efficiency and guest satisfaction.
Gained comprehensive knowledge in hospitality operations, contributing to smooth departmental functions.
Assisted in various roles, improving service delivery and operational workflows.
Supported team efforts in delivering exceptional guest experiences, ensuring high standards.
Sr. Sourcing Specialist, Sourcing Excellence Leadership Development Program at Bristol Myers SquibbSr. Sourcing Specialist, Sourcing Excellence Leadership Development Program at Bristol Myers Squibb
First and business class cabin crew – Premium service excellence program at Qatar AirwaysFirst and business class cabin crew – Premium service excellence program at Qatar Airways
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC