Raj Masesa
Lagrangeville,NY
Summary
Dynamic Youth Support Coordinator with a proven track record at NYS Office Of Children And Family Services, enhancing team productivity and youth engagement through effective management and communication. Skilled in crisis intervention and fostering collaborative environments, demonstrated success in improving operational workflows and participant outcomes.
Overview
25
25
years of professional experience
Work History
Youth Support Coordinator
NYS Office Of Children And Family Services
06.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Provided crisis intervention when necessary, utilizing de-escalation techniques to maintain safety within the program setting.
- Addressed behavioral issues effectively, fostering a safe and supportive environment for all participants.
- Mentored and guided youths through the process of developing leadership skills, fostering a sense of responsibility and accountability in their actions.
- Enhanced communication skills among the youth by organizing group discussions and team-building exercises.
- Participated in regular staff meetings to discuss participant progress, share ideas, and collaborate on improvements or modifications within the program structure itself.
- Promoted positive relationships between youths and their families by facilitating open dialogue and providing guidance on conflict resolution techniques.
- Improved youth engagement by implementing creative and interactive activities tailored to individual needs.
- Continually updated professional knowledge through attending relevant training sessions and conferences in order to provide up-to-date information to participants and colleagues alike.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
Assistant Residential Manager
Ability Beyond Disability
08.1999 - Current
- Maintained a safe and clean living environment by enforcing property rules and regulations.
- Conducted regular performance evaluations for staff members, identifying areas for improvement as well as recognizing their achievements in meeting goals set forth in individual development plans.
- Coordinated transportation services for resident outings and medical appointments, ensuring accessibility and punctuality.
- Ensured compliance with state regulations by conducting regular safety inspections and monitoring staff performance closely.
- Coordinated community events and social activities to promote resident engagement and build a sense of community within the facility.
- Collaborated with interdisciplinary teams to design comprehensive care plans that addressed the diverse needs of each resident.
Education
Some College (No Degree) - Business Administration And Management
Westchester Community College
Valhalla, NYHigh School Diploma -
Kinondoni Secondary School
Dar Es Salaam, TanzaniaSkills
Management
Administrative Duties
Coordinating employee trainings
Delegating Tasks
Public Speaking
Communication
Teamwork
Timeline
Youth Support Coordinator
NYS Office Of Children And Family Services
06.2024 - Current
Assistant Residential Manager
Ability Beyond Disability
08.1999 - Current
Some College (No Degree) - Business Administration And Management
Westchester Community College
High School Diploma -
Kinondoni Secondary School
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