Senior technology and engineering executive with 20+ years of experience leading enterprise technology organizations, engineering teams, and digital platforms across CPG, transportation, B2B, B2C, FinTech, and regulated industries. Known for building and scaling web, mobile, e-commerce, and data-driven platforms that drive customer engagement, conversion, and revenue growth. Proven leader of global teams (150–600+) with accountability for P&L, budgets, EBITDA, and delivery operations, translating business strategy into scalable digital transformation initiatives across MarTech, CRM, CDP, MDM, and customer lifecycle platforms.
Skills
Enterprise Technology & Engineering Leadership
Enterprise Technology Strategy Engineering Leadership Digital Platforms Digital Transformation Managed Global/ Remote Teams (150–600) Executive Stakeholder Management
Digital, Data & Customer Platforms
Customer Web Experience Mobile Apps E-Commerce DXP MarTech CRM CDP MDM CLM Analytics
Program Growth, Product & Customer Enablement
Program Management Platform Enablement Product Strategy & Road mapping Conversion Optimization Customer Journey AI based Personalization
Director – Technology Research, Innovation & Digital Platforms
Depository Trust & Clearing Corporation (DTCC)
, FL
01.2023 - 01.2024
Owned the enterprise technology and innovation organization, owning the innovation pipeline across emerging platforms, digital assets, and modernization initiatives.
Defined future-state architecture blueprints, solution concepts, and innovation roadmaps for DTCC’s Digital Asset Platform, addressing regulatory, operational, and scalability requirements.
Drove proofs of concept (POCs), feasibility studies, and market-driven innovation initiatives in partnership with product managers and market stakeholders.
Collaborated with engineering and delivery organizations to transition approved concepts into production assessment and execution pipelines.
Advised executive leadership on strategic positioning within evolving Financial Market Infrastructure (FMI) ecosystems, including digital assets, and tokenization.
Senior Vice President – Technology & Digital Platforms
Ameex Technologies
, IL
01.2017 - 01.2023
Senior executive within a global technology services organization, accountable for enterprise revenue growth, large-scale delivery operations, and measurable client business outcomes.
Drove enterprise revenue growth through pre-sales leadership, product-aligned solutioning, and delivery of digital, marketing, and data platforms.
Led executive solutioning and delivery for web, mobile, e-commerce, MarTech, CRM, CDP, and customer lifecycle platforms across CPG, B2B, B2C, and FinTech clients.
Built and led global engineering and architecture teams (150–600+), overseeing hiring, performance management, workforce planning, and delivery capacity optimization.
Owned P&L, budgets, cost controls, and EBITDA, consistently sustaining ~36% EBITDA while scaling delivery operations.
Digital & Industry Impact
CPG & Consumer Brands (Enfamil, Reckitt Benckiser, J&J bands): Modernized brand websites, mobile apps, e-commerce platforms, and MarTech stacks; implemented CRM, CDP, MDM, and CLM to improve personalization and purchase decisions.
E-Commerce & Digital Experience: Delivered integrated DXP platforms combining content, commerce, analytics, and customer data to improve conversion, retention, and marketing ROI.
Manufacturing (B2B): Modernized supply chain, pricing intelligence, order management, and sales platforms, improving margins by $15M.
FinTech & Financial Services: Improved digital customer-engagement platforms, increasing CSAT from 86% to 94%; delivered conversational platforms generating $5M in incremental revenue.
General Manager – Global IT Infrastructure & Managed Services
HCL Technologies
01.2015 - 01.2017
Foundational delivery leader for a newly signed global managed-services engagement with Estée Lauder Companies, supporting 33 global brands and one of HCL’s top strategic accounts.
Built the delivery organization from contract signing, recruiting and onboarding ~600 professionals across the US, Europe, and offshore locations.
Directed end-to-end global IT operations across end-user services, data centers, disaster recovery, network & security, cloud services, messaging, field services, and ITSM processes.
Owned service delivery governance, IT compliance, audit readiness, workforce management, and EBITDA, serving as the primary executive interface to the client.
CEO & Co-Founder
Freshertarian Ltd.
01.2012 - 01.2015
Founded a product-innovation venture focused on solving food-waste and preservation challenges across shipping, aviation logistics, and food supply chains.
Led product innovation, research partnerships, and early commercialization efforts.
Developed strong operating discipline in bootstrapping, capital efficiency, pricing, and go-to-market execution.
Head of Service Delivery – Global Operations
Trimble Navigation
01.2004 - 01.2012
Led global engineering and service-delivery teams supporting a $6.15B technology organization across multiple regions for their GPS tracking solutions for enterprise fleet management solutions.