Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Raja Baptiste

Chicago,IL

Summary

Dedicated professional with advanced understanding of marketing, sales, research, community involvement, relationship building, organizational and service principles. Proven track record of building strategic alliances and key relationships to further organizational missions and exceed goals

Overview

23
23
years of professional experience
1
1
Certification

Work History

Onsite Project Manager

Experimental Station
Chicago, IL
06.2019 - Current

Develop relationships with community organizations, businesses, and community members to enhance community awareness and promote programs.

  • Maintain open communication by presenting regular updates on project status to the executive director and board members.
  • Work closely with partnering organizations to promote healthy corner stores and fresh food—Farmer's markets and within the communities.
  • Build partnerships with local organizations, leaders, and consumers. It results in the establishment of new and lasting partnerships and relationships.
  • Scheduled and facilitated meetings between senior management and partners to discuss program development. Forecasting and operations.
  • Reported regularly to managers on project budget and progress.
  • Conducted community workshops to promote different programs and educate the public on available services.
  • Identified resources and opportunities to implement programming and policy, system, and environmental changes.
  • Collaborated with program teams, community organizations, peers, and volunteers to execute events and activities.

Property Management Specialist

Dawn Webb & Associate
Chicago, IL
03.2006 - 08.2018

Coordinate all property management, maintenance, and development associated with the daily operations of two properties to ensure increased revenue and general performance in line with company policies and standards.

  • Boosted occupancy by85% by leveraging market knowledge and successful promotional strategies.
  • Decreased operating costs by80% by implementing cost control procedures.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in the market.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs.
  • Developed and executed a plan to achieve and maintain a plan to achieve and maintain a 90% or better occupancy rate.
  • Maintained original leases and renewal documents in digital and hardcopy format for the property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Prepared specifications, solicited bids, and approved subcontracts for building services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Monitored the progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.

Senior Property Manager

Integrity Asset Management
Chicago, IL
04.2001 - 10.2005

Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.

  • Communicated effectively with owners, residents and on-site associates.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Developed annual operating budgets and forecast, sales, and marketing plans.
  • Assessed reports on occupancy, delinquency, budget variance, and make-readies generated by on-site staff.
  • Generated professional networks by engaging in professional and industry events.
  • Increased occupancy from 65% to 80% in less than 3 months while maximizing market rent.
  • Oversaw and enhanced work leasing agents, property management and maintenance team members to promote optimal efficiency and obtain necessary results.

Education

Bachelor of Arts - Psychology

Governor State University
University Park

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Analytical and Critical Thinking
  • Multitasking Abilities
  • Teamwork and Collaboration
  • MS Office
  • Self-Motivated
  • Planning and Coordination
  • Attention to Detail
  • Yardi
  • Google Drive
  • Business Relationship

Accomplishments

  • Maintained 90% or higher occupancy rate for entire length of employment.
  • Increased occupancy rates from 60% to 85% in 3 months.
  • Demonstrated skill and career growth by being promoted 2 times in 1 years.
  • Collaborated with team of 5 in the development of new construction.
  • Supervised team 8 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Housing Counselor
  • Accredited Residential Manager (ARM)


Timeline

Onsite Project Manager

Experimental Station
06.2019 - Current

Property Management Specialist

Dawn Webb & Associate
03.2006 - 08.2018

Senior Property Manager

Integrity Asset Management
04.2001 - 10.2005

Bachelor of Arts - Psychology

Governor State University
Raja Baptiste