Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Raja Yalamanchili

Bartlett,IL

Summary

Hard-working professional with 18+ years of experience and proven knowledge of customer service, customer satisfaction, and customer communications. Aiming to leverage skills to successfully fill role at a company.

Overview

16
16
years of professional experience

Work History

Collections Counselor

Dovenmuehle Mortgage Inc.
08.2022 - Current

• Receive Inbound or place Outbound calls to delinquent borrowers

• Collect on past due home mortgage loans that have become delinquent; in a timely manner, per federal and state laws, along with agency and client guidelines

• Discuss financial status of loans with client borrowers

• Understand and Achieve daily metrics, as set forth by department

Collector

State collection service
06.2010 - 03.2022
  • Collected for Advocate Aurora health care, Fairview health, Health east care system and various hospitals.

Collector

Van Ru Credit Corp
02.2008 - 03.2010
  • Collected federal defaulted student loans for U.S Dept of Education.

Education

No Degree - General Education

Harper College
Palatine, IL

Skills

  • Experienced in FACS collection system
  • Noble system
  • Various in house collections programs

References

  • Mike Hetterman, Branch Manager, GC Services, (847) 429-4562, Mikehetterman@gcservice.com, Previous Manager
  • Linda Schnell, Collection Manager, Van Ru Credit, (847) 824-2414, lindas@vanru.com, Previous Manager
  • Jose Giron, Site Manager, State Collection Service, (800) 477-7474, joseg@stcol.com, Previous Manager

Timeline

Collections Counselor

Dovenmuehle Mortgage Inc.
08.2022 - Current

Collector

State collection service
06.2010 - 03.2022

Collector

Van Ru Credit Corp
02.2008 - 03.2010

No Degree - General Education

Harper College

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Raja Yalamanchili