Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RAJAH-AKERU JOHNSON

PANAMA CITY,US

Summary

My goal is to do what I can to the best of my ability to make sure the job given or expected is done no matter what. I tend to be creative, responsive, attentive, and a go getter. I try to keep going until my limit. I'm not experienced in a lot of things. but I am willing to learn and grow to make sure the job is done well and efficiently.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Agent

Lumio
02.2024 - Current
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Built relationships with customers and community to promote long term business growth.
  • Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
  • Contributed to team objectives in fast-paced environment.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Provided timely feedback from customers to the product development team, contributing valuable insights into potential improvements or enhancements.

Barista

The Press Downtown
02.2023 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Maintained regular and consistent attendance and punctuality.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Packaged bagels, muffins and other food items for customer purchase.

Laborer

Bisco Refractories Inc.
09.2022 - 01.2023
  • Gathered and disposed of work site debris to eliminate safety hazards and increase team productivity
  • Collaborated with team members to complete efficient work while maintaining the highest level of safety and adhering to schedules
  • Organized materials, tools, and equipment to ensure that team members had what they needed
  • Used precision measuring instruments, templates, and fixtures to check finished workpiece dimensions for conformance to specifications
  • Moved material to and from storage and production areas by loading, unloading, and moving it
  • Removed damaged tiles, bricks, and mortar from surfaces in preparation for rebuilding
  • Followed all [Type] and [Type] safety regulations on job sites to keep accidents to a minimum.
  • Broke down and replaced aluminum plant furnaces
  • Observed site safety and oxygen levels within the work zone

Front Service Clerk

Publix
06.2021 - 09.2022
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
  • Had an excellent attendance record and was always on time for work
  • Replenished and stocked merchandise in accordance with store merchandising layouts
  • Provided a superior customer experience in order to build a loyal customer base
  • Greeted customers with enthusiasm, offered to take orders, and promptly and accurately completed each one
  • Alerted appropriate personnel to facility and room maintenance issues so that they could be addressed right away
  • Managed multiple tasks in a high-volume environment
  • Assisted customers in choosing and customizing available items to meet their specific needs
  • The store, including the checkout desk and displays, was cleaned and organized by me
  • Dealt with all customer service issues courteously and in accordance with company policies.

Education

High School Diploma -

Enterprise High School
Enterprise, AL
01.2022

Skills

  • Good at following instructions

  • Digital Art

  • Traditional Art

  • Pet care

  • Digital Media

  • Adobe photoshop

  • Customer Service

  • Labor work

  • Cleaning and organizing

  • Animation

  • Product and Service Sales

  • Resilience Under Pressure

  • Product and service knowledge

Certification

Adobe Photoshop

Timeline

Sales Agent

Lumio
02.2024 - Current

Barista

The Press Downtown
02.2023 - Current

Laborer

Bisco Refractories Inc.
09.2022 - 01.2023

Front Service Clerk

Publix
06.2021 - 09.2022

High School Diploma -

Enterprise High School

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RAJAH-AKERU JOHNSON