Rajaraman Sunderrajan
Houston,USA
Summary
SAP EAM Certified Professional experienced in implementing and optimizing plant maintenance and Customer Service solutions across SAP S/4 HANA On Premise/Public Cloud, ECC 6.0, and R/3 Platforms. Delivered impactful configurations for service agreements, refurbishment maintenance, Resource Related Billing, and work order management while defining business specifications for integration with various SAP modules and third-party applications. Led comprehensive project planning and execution, guiding teams to meet milestones and achieve operational efficiencies.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Senior SAP S/4 HANA-EAM/PM Architect (Contract)
Energy Transfer
Houston, TX
04.2023 - 02.2026
- Led SAP S/4HANA EAM/WAM solution activities supporting field maintenance and compression asset operations for large-scale energy infrastructure assets.
- Delivered 10 RICEFW objects, enhancing ABAP reports, Smart Forms, and SAC dashboards to support maintenance and field service operations.
- Worked extensively on functional specifications, FUT testing, defect resolution, test data preparation, and business demonstrations for EAM processes.
- Created and maintained master data governance templates for 1000+ business attributes, ensuring compliance and consistency in enterprise asset management processes.
- Supported Field Service Management (FSM) and mobile workforce enablement with customized Fiori-based technician applications integrated with SAP S/4HANA.
- Worked on digital field execution processes including planning & dispatching, reserved materials, mobile work execution, and technician time confirmation workflows.
- Designed Smart Forms to capture mileage, service confirmations, labor hours, and spare parts consumption for billing and field maintenance execution.
- Participated in modernization initiatives aligned with SAP Work and Asset Management (WAM) concepts including mobile maintenance execution and digital field operations.
- Collaborated with cross-functional teams to improve asset reliability and streamline work order lifecycle management and maintenance planning.
- Supported architecture discussions involving SAP SSAM/Asset Manager aligned mobility concepts and intelligent asset management initiatives.
- USE CASE EXPLAINING INTEGRATION BETWEEN EPPM/PS MODULE AND EAM MODULE FOR USAC PROJECT:
- Each Compressor is defined as Functional Location in Service Management module.
- Main and Sub components of Compressor are defined as Equipment in hierarchical structure below FLOC in SM module.
- FLOC linked to contract at line-item level to a service material through technical objects selection option.
- Contract line item also carries WBS defined under CAPEX Project as account assignment.
- Service Notification created for the FLOC whenever installation or commissioning related tasks are planned.
- System is configured to pick the right contract and also the right WBS element on to the Service Notification.
- Once the planned tasks are approved, Service Order is created from the Notification by which all the master data information is copied on to the Service order from Notification.
- Service order captures both planned and actual costs in terms of Material, Labour and External Service costs.
- Service order moves through various phases of task execution, before it is Technically completed.
- Service order is settled to CAPEX WBS and later moved to status closed.
- Technicians at sight are enabled to process the Service Notification and Service Orders through Mobile devices.
- SAP S/4 Hana system is integrated with Mobile Application custom configured to enable Technicians to access Notifications assigned to them and process them as per priority defined.
- The Process is similar for OPEX Project except for change in Project definition, WBS elements, Notification type and Service Order type and Settlement rule configuration.
- Customer can be billed as per Service Order costs through resource-related billing option as well.
Senior SAP S/4 HANA – PM/EAM Architect (Permanent)
Tech Mahindra
India
05.2023 - 03.2025
- Managed approximately 35 interfaces with external systems, including SFDC, NetSuite, Agile, Reltio, ServiceNow, Boomi, and UPS, utilizing SAP BTP CPI (Cloud Platform Integrator) as middleware with IDOC.
- Managed 35 interfaces with external systems, including SFDC, NetSuite, Agile, Reltio, ServiceNow, Boomi, and UPS, leveraging SAP BTP CPI as middleware for seamless data integration.
- Supported incident resolution for Installed Base and Serial Number functionalities, contributing to enhanced system reliability.
- Facilitated Warranty Claim process for Pure Storage customers, processing Repair or Replace requests and issuing credit notes based on request type.
- Project 1: Pure Storage
Senior SAP EAM Techno-Functional Consultant (Permanent)
GE Aerospace
05.2023 - 04.2023
- Proposed solution integrating Service Management and SSAM modules of SAP EAM/PM/CS to enhance In-House repair services for aerospace components.
- Blade sets belonging to multiple stages of gas turbine after certain operating hours are received into Singapore plant for In-house repair. S/4 Hana service In-house repair solution was proposed.
- Designed comprehensive solution utilizing MES software from IBASE-t, known as SOLUMINA, to streamline operations.
- Configured and supported Resource Scheduling (RSH) within SAP Enterprise Asset Management to optimize planning and execution.
- Work with maintenance planners to assign technicians, tools, and equipment to maintenance work orders.
- Configure work center, capacity planning, and scheduling parameters.
- Troubleshoot and resolve resource scheduling and maintenance order issues.
- Designed a comprehensive solution incorporating MES software from IBASE-t, known as SOLUMINA.
- Led project for GE Aerospace utilizing S/4 Hana in 2023.
Senior SAP EAM Techno-Functional Consultant (Permanent)
Abu Dhabi National Oil Company (ADNOC) – Prometheus Group
UAE
05.2020 - 04.2023
- Acted as a Senior SAP EAM Techno-Functional Consultant for the ADNOC Offshore Division on a Data Migration Project, transitioning from the Maximo system to S/4HANA using the BODS Tool.
- Collaborated with legacy data owners and client stream leads to clarify legacy data structures and functionalities, enhancing understanding for seamless migration.
- Analyzed data quality issues identified through profiling exercises conducted by the Data Migration Consultant.
- Led data mapping workshops with SI functional consultants, client stream leads, and data owners, ensuring alignment on migration requirements.
- Prepared comprehensive mapping sheets covering source-to-target field mapping, conversion requirements, and business rules.
- Validated reconciliation requirements, report formats, cross-reference files, and referential integrity checks.
- Verified pre-load data against conversion specifications, ensuring accuracy and compliance before production data load.
- Coordinated with client stream leads and data owners for pre-load file validation and secured sign-off.
- Supported enterprise asset modernization initiatives for offshore Oil & Gas operations by aligning SAP EAM processes with future-ready WAM, mobility, and intelligent asset management architecture, driving strategic transformation.
Senior SAP EAM Consultant (Permanent)
RPTech Consulting Service Pvt. Ltd.
India
09.2018 - 04.2020
- Developed daily electrical unit consumption tracking system using SAP PM functionalities to streamline monitoring of equipment and optimize measurement accuracy.
- Configured the S/4HANA 1809 Pharmaceutical Vertical solution, performing unit and integration testing across all relevant SAP modules in the Demo Client for SAP SE certification.
- Delivered issue-based support across multiple projects and played a key role in building the S/4HANA 1809 Dairy solution.
- Managed end-to-end business processes, including system configuration, transport request management, master data migration, test case development, testing, core team training, user manual preparation, integration testing, user acceptance testing, and go-live preparation.
- Created customized reports for monthly, quarterly, and annual data analysis, enabling data-driven decision-making and performance evaluation.
- Developed a daily electrical unit consumption tracking system using SAP PM functionalities, including equipment, measuring points, and measurement documents.
- Managed end-to-end business processes, ensuring effective system configuration, transport request management, and master data migration to support project timelines and enhance user experience.
- Developed comprehensive System Requirement Specification (SRS) and User Requirement Specification (URS) documents for the SAP Plant Maintenance module.
- Strengthened system validations at the user transaction level using user exits, BADI’s, and function modules.
- Created customized reports for monthly, quarterly, and annual data analysis.
- Developed a customized screen to monitor plant vehicle movement and daily diesel consumption, featuring report extraction capabilities.
- Built spare parts consumption tracking report per equipment, integrating SAP MM, FI, and CO modules.
- Project 1: SR Thorat Milk
- Project 2: Puniska Pharmaceutical Services Ltd.
- Projects 3: RPTech Internal
Manager Specialized Services - SAP PM (Permanent)
Hitachi Consulting
India
01.2017 - 07.2018
- Managed SAP ECC 6.0 rollout projects, delivering 100% on-time and within-budget completion for both sites, achieving a client satisfaction score of 4.5/5.
- Facilitated business workshops over nine months to gather country-specific requirements and engage stakeholders in collaborative meetings.
- Successfully handled GO-LIVE and provided Hypercare support for both sites.
- Executed configuration, unit testing, and UAT, ensuring data migration was completed at each project phase for seamless integration.
- Led GO-LIVE activities and delivered Hypercare support for both sites to ensure smooth transition and immediate issue resolution.
- Worked on SAP ECC 6.0 EHP 7.0 Implementation Project for Hitachi Global Building Systems Business Unit.
- Presented onsite in Japan for three & half months to build Global Template solution to subsequently roll-out to India, Malaysia, Thailand, and Middle East.
- Completed project in July’2017 after requirements were finalized for Hitachi Lifts India Division, New Delhi.
- Configured Warranty master and maintained master data related to Warranty at Equipment level, Enabling Warranty claim process at transaction level.
- Project 1: Avara Pharma Technologies
- Project 2: Hitachi Lift India Pvt. Ltd.
Senior SAP PM Systems Consultant (Permanent)
Accenture
India
05.2016 - 12.2016
- Provided expertise in SAP PM to third-party system integration, including flat files, IDOCs, BAPIs, and XML messages, and guided the team in creating test scripts.
- Created Plant Maintenance Design document for IT Separation project, addressing scope extensions to ensure alignment with project requirements.
- Created Plant Maintenance Design document for the IT Separation project based on scope extensions.
- Executed Unit Testing, SIT, Integration Testing, Regression Testing, and UAT for the IT Separation project.
- Delivered BPML, RTM, DDBP, and Functional Design documents for the FIAT-CHRYSLER Systems Integration Project.
- Delivered BPML, RTM, DDBP, and Functional Design documents for FIAT-CHRYSLER Systems Integration Project, facilitating comprehensive system integration.
- Documented Functional Design documents for 13 Data Conversion Objects and 10 RICEFW Objects.
- Developed Functional Design documents for 12 RICEFW objects during Build Phase, ensuring alignment with existing custom solutions and project specifications.
- Projects: Shell Upstream, FIAT – Chrysler, and NSB Group
SAP PM/CS Lead (Permanent)
Suzlon Group
Chicago, IL
02.2011 - 04.2011
- Implemented SAP refurbishment maintenance processes, enhancing lifecycle management of repairable assets.
- Managed repairable spares, rotable assets, and serialized materials, ensuring optimal inventory levels and timely vendor repairs.
- Managed repairable spares, rotable assets, vendor repairs and serialized materials.
- Supported maintenance procurement, warranty and customer service processes.
- Supported maintenance procurement and warranty processes to improve customer service response times.
Education
Post Graduate Certificate Program - IoT and Smart Analytics
IIIT
India01-2023
Bachelor’s Degree - Mechanical Engineering
Osmania University
India01-1995
Skills
- SAP module expertise
- SAP platform proficiency
- Tools: SAP BODS, ServiceNow
- Tools: SAP BODS and Service Now
- SAP technology stack
- Project management
- Project planning
- Project planning and development
- SAP EAM implementation
Certification
- SAP Certified Application Associate – SAP S/4 HANA Asset Management EAM from SAP in 2024
- SAP Certified Application Associate – SAP S/4 HANA Cloud – Enterprise Asset Management Implementation from SAP in 2020
- SAP Certified Application Associate – SAP Maintenance & Repair with ERP 6.0 (EHP7)
- Certified Prince2 - Practitioner CPD from AXELOS Global Best Practice in 2020
- Certified Microsoft 2013 Level 1 Foundation from Simplilearn in 2018
SCORECARD
- Overall Industry Experience: 15+ Years
- SAP PM – EAM | SAP S/4 HANA – ECC Platforms: 15+ Years
- Cross-Functional Integrations: SD, CS, MM, QM, and FICO: 15+ Years
- Functional Specifications, Support, and Upgrades: 9+ Years
- Energy/O&G Industry | RICEFW – ASAP | ServiceNow - Ticketing: 8+ Years
- Refurbishment Maintenance | SSAM and Fiori Mobile Apps: 5+ Years | 3+ Years
HIGHLIGHTS
- Successfully executed several greenfield and brownfield implementations to fully automate - transform plant maintenance operations with a special focus on master data management (MDM), SAP integration with enterprise applications, work order management, resource related billing and service management for clients across the regions of US, UAE, France, Japan, and India.
- Adeptly designed the Proof of Concept (POC) to integrate SAP PM/EAM/CS module with the Service Management and SSAM to support component repair services while incorporating MES software, SOLUMINA (IBASE-t) for seamless integration of repair processes at GE Aerospace.
- Deep-dive and managed a complex Data Migration Project with 13 EAM Master Data Objects to Transform from MAXIMO to S/4 Hana using BODS Tool for Prestigious Oil and Gas Client in Middle East.
- Proficiently created Business Process Documents, documented Functional Design for 13 Data Conversion Objects - 10 RICEFW Objects, and contributed in managing core SAP PM functionalities using Prometheus tools, like Order to Task List, Work Order Mass Change, Graphical Work Order Scheduling, and Integrated Activity Planning for Shell Upstream project.
- Skillfully implemented SAP PM Refurbishment maintenance on ECC 6.0, optimizing spare parts management and overseeing in-house/vendor repairs with cost settlement on serialized materials, achieving up to $1M in savings for Suzlon Group.
- Efficiently optimized 7 SAP PM Fiori apps with real-time S/4HANA integration via OData, enhancing user experience, efficiency, and business-aligned customizations in collaboration with ABAP at SR Thorat Milk.
- Got foundational training on SAP JOULE and SAP AI Concepts with demo on few real-time Use Cases.
- Collaborate with cross-functional teams to integrate EAM processes with EPPM/PS and FICO modules.
- Perform system configuration, testing, and user training.
Core Competencies
- Full-lifecycle Implementations
- Functional Specifications, Functional Locations, Hypercare, and Business Blueprint
- Upgrades, Enhancements, Support, and Configurations
- Master Data – Master Data Records and Data Migration from MAXIMO to SAP ECC & S/4 Hana.
- Preventive Maintenance, Breakdown Maintenance, Refurbishment Orders, Tasks List, and Work Order Management
- Experience working on more than one CMMS software like SAP PM and Maximo.
- 9-Phase Maintenance model and Predictive Maintenance with IOT
- WCM, BNAC and MOC
- Service Agreement, Service Orders, Warranty Agreements, and IDoc Interfaces
- Testing (Regression, UAT, Integration), and Performance Tuning
- Asset Management, Maintenance Strategies, Asset Tracking, and Equipment Management
- 3rd Party Mobile Application, and Fiori Apps
- End-User Training, Training Documents, and Mentoring
- Agile/Scrum Waterfall PMBOK and, ITIL
Languages
English
Professional Working
Hindi
Professional Working
Tamil
Limited Working
Telugu
Professional Working
Timeline
Senior SAP S/4 HANA – PM/EAM Architect (Permanent)
Tech Mahindra
05.2023 - 03.2025
Senior SAP EAM Techno-Functional Consultant (Permanent)
GE Aerospace
05.2023 - 04.2023
Senior SAP S/4 HANA-EAM/PM Architect (Contract)
Energy Transfer
04.2023 - 02.2026
Senior SAP EAM Techno-Functional Consultant (Permanent)
Abu Dhabi National Oil Company (ADNOC) – Prometheus Group
05.2020 - 04.2023
Senior SAP EAM Consultant (Permanent)
RPTech Consulting Service Pvt. Ltd.
09.2018 - 04.2020
Manager Specialized Services - SAP PM (Permanent)
Hitachi Consulting
01.2017 - 07.2018
Senior SAP PM Systems Consultant (Permanent)
Accenture
05.2016 - 12.2016
SAP PM/CS Lead (Permanent)
Suzlon Group
02.2011 - 04.2011
Bachelor’s Degree - Mechanical Engineering
Osmania University
Post Graduate Certificate Program - IoT and Smart Analytics
IIIT