Rajeev Nayak
Frisco,TX
Summary
With over 20+ years of experience in digital transformation, strategy, engineering, management, consulting, and service delivery across various industries, this candidate has successfully managed international cross-functional multi-vendor projects aligned with business objectives. Focused on driving operational efficiency and cost reduction, this candidate is a strong leader and problem-solver. With a deep understanding of people, technology, and business, and has a proven track record of building strong relationships, understanding customer needs, providing innovative solutions, and cultivating high-performing teams.
Overview
28
28
years of professional experience
Work History
Senior Program Manager and Delivery Lead
Infosys Ltd
02.2019 - Current
- Collaborated with leadership team, partners, and vendors to revise SLA/SLOs and authored playbooks for production incident, release and change management processes, as well as environment stability, resulting in a 50% improvement in production deployment efficiency while experiencing 20% fewer defects.
- Automated testing scripts to increase productivity by 30% in regressing testing.
- Optimized user interfaces and delivered new features and enhancements, leading to a 15% rise in mobile app downloads and usage.
- Executed multiple migrations of in-premise applications and infrastructure to the cloud, adhering to Agile framework.
- Headed cross-functional team overseeing the Digital Transformation of a retail client, prioritizing Omni Channel Enablement and streamlining warehousing. Revamped website, shifting from Salesforce Site Genesis to commerce cloud Storefront Reference Architecture (SFRA) while integrating Microsoft Dynamics as middleware for OMS and POS.
- Presented program status and budget to top-level executives and the Board of directors
- Implemented curbside pickup features utilizing geofencing in response to COVID-19, while also providing recommendations for optimizing productized delivery model planning to expedite the rollout of enhancements and features.
- Led data-driven performance enhancements for Verizon Enterprise CRM desktop and Mobile application, resulting in a 2X performance improvement.
- Led cross-functional teams to successfully deliver high-quality products within established scope and budget parameters in 80% of cases.
Program Manager II
GCB Services
06.2018 - 02.2019
- Tactically managed implementation of new enhancements and performance improvement projects for LTE / VoLTE wireless networks in five states (CO, ID, UT, WY, and MT) according to the prescribed roadmap.
- Aligned project progress with market quarterly goals for VoLTE soft launch, network upgrade, and 5G readiness projects.
Sr. Project Manager
Diversant
08.2016 - 06.2018
- Directed program management function for design and performance projects spanning various technologies; proficiently utilized enterprise project management tools alongside Agile/Waterfall methodologies.
- Proactively enhanced productivity by 15% through analysis of client needs, aligning resources, effective communications, and prioritizing tasks and processes while also mitigating risks and eliminating obstacles.
Product Director and Co-founder
FoodOpt
11.2015 - 08.2016
- Oversaw product design and roadmap and coordinated aspects of development and rollout of services offerings at startup social networking company FoodOpt Inc (www.foodopt.com) with the concept of “Dining with Chef” in 3 months.
- Orchestrated feature implementation, marketing activities, and P&L management.
National Project Lead
Ericsson Inc.
05.2011 - 11.2015
- Led Ericsson's strategic initiative of driving add-on-sales and innovative solutions by collaborating with a cross-functional team of customer units, Engagement practice, NPI, and delivery services as National Project Lead resulting in generating over one million dollars in revenue.
- Guided and mobilized diverse group of 40+ engineers across multiple countries to attain 40% margins in Network Design Services
- Received national recognition from AT&T for consultative skills, resulting in a $1.5 million cost saving.
- Provided strategic consulting to Telcel and Reliance, enhancing their network modernization.
Principal Engineer/Project Engineer/Consultant
Various Telecommunication and Consulting Companies
08.1996 - 02.2011
- Microwave backhaul project manager, RF design and performance engineering for GSM, UMTS, OFDM, 4G and 5G cellular networks
Senior Network Planning Engineer
Nokia Siemens
10.2004 - 08.2008
- Consultant for GSM and UMTS network.
RF Engineer
Flarion
03.2004 - 09.2004
- Trainer, and Consultant to OFDM networks.
RF Design Engineer
InCode Wireless
10.2003 - 03.2004
- Engineer for KPI monitoring and reporting.
Senior Engineer
Bharti Telnet Ltd
05.1998 - 09.2003
- Operation Support System, BaseStation System, Backhaul, and Engineering.
RF Consultant
Marconi Wireless
11.2000 - 05.2003
- Consultant for n/w design and performance.
BSS, Fiber Backhaul & Operations Support Engineer
ESSAR
04.1997 - 05.1998
- BSS, fiber backhaul & Operations support.
Education
MBA in Data Analytics -
TAMUCC
08.2023
Project Management Professional Certificate -
Collin College, TX
Scrum Master Certified -
SCRUMStudy
Scrum Product Owner Certified -
SCRUMStudy
B. Tech: Electronics and Communication Engineering -
NIT Kurukshetra, India
08.1996
OCI Foundations 2021 Associate -
Skills
- Program Management
- Release, Change, and Incident Management
- Data-driven Digital Transformation
- Vendor Management
- Contract negotiation
- Delivery Bottom line
- Executive Presentation
- Business Process Consulting
- Business Development and Pre-Sales
- Delivery Bottom line
- Product Strategy and Roadmap
- Negotiation and Conflict Resolution
Tools and Technology Stack
- Microsoft Project, Azure DevOps, SQL, Jira, Tableau, Power BI, MS Access & Office, Angular, Unix, C Programming, Cobol, Jenkins, GitHub, and Cloud-Native OpenShift
Domain Expertise
- Telecom
- Retail (e-Comm)
- Digital Online
- Services & Banking
- Utility
Timeline
Senior Program Manager and Delivery Lead
Infosys Ltd
02.2019 - Current
Program Manager II
GCB Services
06.2018 - 02.2019
Sr. Project Manager
Diversant
08.2016 - 06.2018
Product Director and Co-founder
FoodOpt
11.2015 - 08.2016
National Project Lead
Ericsson Inc.
05.2011 - 11.2015
Senior Network Planning Engineer
Nokia Siemens
10.2004 - 08.2008
RF Engineer
Flarion
03.2004 - 09.2004
RF Design Engineer
InCode Wireless
10.2003 - 03.2004
RF Consultant
Marconi Wireless
11.2000 - 05.2003
Senior Engineer
Bharti Telnet Ltd
05.1998 - 09.2003
BSS, Fiber Backhaul & Operations Support Engineer
ESSAR
04.1997 - 05.1998
Principal Engineer/Project Engineer/Consultant
Various Telecommunication and Consulting Companies
08.1996 - 02.2011
MBA in Data Analytics -
TAMUCC
Project Management Professional Certificate -
Collin College, TX
Scrum Master Certified -
SCRUMStudy
Scrum Product Owner Certified -
SCRUMStudy
B. Tech: Electronics and Communication Engineering -
NIT Kurukshetra, India
OCI Foundations 2021 Associate -
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