Summary
Overview
Work History
Education
Skills
Timeline
Generic

rajeev Singh

Irvington

Summary

Dynamic professional with extensive experience in hospitality and ground operations. Known for exceptional customer service and multitasking skills, successfully leading training sessions and optimizing workflows to drive guest satisfaction and operational excellence.

Overview

9
9
years of professional experience

Work History

Ramp Supervisor

Worldwide Flight Services
Newark, NJ
04.2024 - Current
  • Oversaw daily ramp operations ensuring timely aircraft servicing and passenger safety.
  • Coordinated team schedules to optimize workflow and minimize delays during peak flight hours.
  • Led training sessions for new staff, enhancing knowledge of safety protocols and operational procedures.
  • Implemented process improvements resulting in increased efficiency of ground handling services.

Brand Ambassador

Momentum Solar
Fairfield, NJ
12.2023 - 04.2024
  • Generate leeds in store from potential customers.
  • Educated customers on solar energy benefits and Momentum Solar offerings.
  • Gathered customer feedback to improve service delivery and enhance overall satisfaction.
  • Understanding and reading body language.

Server

Applebee's Grill + Bar
Union, NJ
01.2023 - 07.2023
  • Delivered exceptional customer service, fostering positive dining experiences and resolving guest concerns efficiently.
  • Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
  • Maintained knowledge of menu items, providing recommendations to enhance guest satisfaction and increase sales.

Valet

Carcierge Valet
Englewood, NJ
09.2022 - 11.2022
  • Managed vehicle parking and retrieval processes efficiently, ensuring timely service for clients.
  • Conducted thorough inspections of vehicles upon arrival and departure, documenting any damages or discrepancies.
  • Operated and experienced different makes and model cars

Shift Leader

Chick-fil-A
Paramus, NJ
07.2017 - 08.2022
  • Supervised team members to ensure efficient operations and adherence to quality standards.
  • Trained new employees on company policies, procedures, and customer service protocols.
  • Led daily shift briefings to communicate goals, priorities, and performance expectations.

Education

No Degree -

Felician University
Lodi, NJ
05-2027

Skills

  • Safety management
  • Task delegation
  • Exceptional customer service
  • Guest engagement
  • Hospitality service expertise
  • Team leadership
  • Problem-solving
  • Multitasking proficiency

Timeline

Ramp Supervisor

Worldwide Flight Services
04.2024 - Current

Brand Ambassador

Momentum Solar
12.2023 - 04.2024

Server

Applebee's Grill + Bar
01.2023 - 07.2023

Valet

Carcierge Valet
09.2022 - 11.2022

Shift Leader

Chick-fil-A
07.2017 - 08.2022

No Degree -

Felician University