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Rajesh Panda

San Francisco

Summary

People manager, technically inclined, data driven, problem-solver, seasoned IT & Operations professional and collaborator with years of rich experience devoted to technical program management, vendor management, product/project delivery, technology product management and technical design. Have worn hats of program manager/product manager/architect and technical leader. Team leader with exceptional ability to build positive rapport, inspire trust and guide teams towards achievement of organizational goals. In-depth knowledge of SDLC processes, agile/ hybrid waterfall framework, product life cycle, change & issue management and operational excellence. Proficient at multitasking with a proven track record for being highly efficient at building technical teams, PMO, leading technical program management teams, driving and managing complex cross-functional global programs and managing budgets. Aspire and keep up the spirit to be a leader of a high performing team. Innovative Technical Lead known for high productivity and efficient task completion. Possess specialized skills in software development, system architecture design, and project management. Excel in leadership, communication, and problem-solving to deliver projects on time and under budget. Committed to fostering teamwork and driving technical innovation.

Overview

26
26
years of professional experience
1
1
Certification

Work History

IT Program Management lead/Technical Lead

General Motors
06.2021 - Current
  • Played the role of a program manager/Business Architect/Product manager for S/4 HANA Public cloud implementation projects (greenfield) using agile & SAP Activate methodology in different phases in the US (including integrations - Tax Engine, EDI, Suppliers impacting modules such as MM, FICO, SD), ensuring seamless execution and achievement of project objectives
  • Established a development and support model for SAP CPI integration, ensuring seamless business processes and the implementation of SAP S/4 HANA Cloud (including cloud integration using SAP CPI, EDI, oData, SOAP, Event Mesh, APIM, SAP Datasphere and SAP Build Apps)
  • Served as the leader of the integration/automation team of 4-6 consultants for a start-up subsidiary of General Motors in the EV (Electric Vehicle) sector of the automotive industry to deliver integrations on purchase orders, automated processing of invoices etc using SAP CPI
  • Configuration & setting up Datasphere (Data-pipelines) to extract, transform and push data to Data lakes/SAP Analytics cloud, Signavio & OneStream
  • Instrumental in establishing security and governance policies to access Sap Datasphere in the organization

Sr Manager (Leader), CEM Program Mgmt & Analytics

Western Union
05.2019 - 12.2020
  • Built & scaled global PMO (of size 3+) for the Marketing (Customer engagement) Retention unit
  • The unit has Go-To-Market, Analytics (global data), Outreach and Incubator (Test & Learn) & loyalty teams which markets to acquired retail & digital customers of WU
  • Managed programs of teams of size 20+ which had verticals - Data science, Loyalty and Marketing (campaign management) in different channels to deliver programs meeting organizational objectives
  • Collaborated with executive leadership to develop and execute a comprehensive change management strategy, ensuring smooth transitions during growth and change
  • Developed and implemented streamlined processes that improved operational efficiency and reduced costs by 5-10%
  • Led a team of 2+ employees to successfully execute programs which had data privacy, campaign management and analytics
  • Mentored and coached a team of 2 direct reports, resulting in their professional growth and advancement within the organization

Sr Consultant

Fair Isaac Corporation
San Francisco, CA
05.2018 - 05.2019
  • Led program management, client interfacing, and technical delivery for product implementations and enhancements within a Telco account
  • Successfully managed end-to-end execution of projects, ensuring their seamless delivery and meeting or exceeding client expectations
  • Collaborated closely with cross-functional teams to assess client needs, define project scope, and establish key milestones
  • Leveraged strong technical expertise to provide guidance on complex technical requirements and resolve any technical issues or challenges
  • Effectively communicated project status, risks, and mitigation strategies to both internal and external stakeholders
  • Demonstrated exceptional problem-solving skills, resulting in the timely resolution of project roadblocks and the achievement of project goals

Sr Program Manager

IPG Mediabrands
San Francisco, CA
03.2015 - 03.2018
  • Spearheaded the management of programs, overseeing portfolio and project planning for large-scale big data and data-intensive initiatives
  • Assessed and effectively managed risks to ensure seamless execution of projects
  • Orchestrated the global rollout of a Business Intelligence (BI) product, specifically an audience measurement platform utilizing S3 and Redshift in AWS
  • Achieved significant positive impact on the deliverability of downstream AdTech projects to Fortune 500 clients as a result of the successful implementation of the BI platform
  • Exercised strong leadership and project management skills to drive the success of data-driven programs (included Dashboard, reporting and analytics)

Director, Product & Program Management

IGEA Software
San Rafael, CA
04.2014 - 11.2014
  • Led and directed product management and post-sales implementation engagements for major clients in North America, ensuring successful deployment and onboarding of IGEA Software's cloud-based home healthcare platform
  • Developed and implemented metrics-driven processes, automated implementation, and onboarding procedures to streamline operations and enhance efficiency
  • Defined product requirements based on client needs and market research, ensuring the delivery of high-quality solutions
  • Effectively communicated and collaborated with key clients, effectively managing crisis scenarios and developing and executing client retention strategies
  • Collaborated with C-level executives to generate accurate level-of-effort (LOE) estimates, staffing plans, hardware specifications, and cost analysis for hosting the product and pricing options
  • Provided leadership and guidance to the product team throughout the entire lifecycle of healthcare SaaS products
  • Successfully road-mapped and managed the integration of telephony with healthcare SaaS products, enhancing the overall functionality and usability of the platform

Sr Manager

Sparta Consulting
San Francisco, CA
06.2011 - 10.2013
  • Orchestrated program management, client interfacing, and technical delivery for successful SAP implementation
  • Pioneered and managed product management initiatives for a state-of-the-art utility product integrated with SAP

Sr Project Manager

E*TRADE Financial
06.2008 - 03.2011
  • Successfully led a portfolio of projects for SaaS products (J2EE platform) and on tablet devices (Android, iPhone) utilizing a hybrid Waterfall and Agile (Scrum) methodology
  • Oversaw and successfully delivered a high-value $20M+ (Capex) project for the rollout of the SaaS asset management platform, 'Equity Edge Online,' playing a crucial role in driving asset accumulation for E
  • Trade Financial, ensuring it was completed within the designated schedule and budget
  • Efficiently managed a diverse portfolio of projects for the SaaS product Etrade.com, ensuring seamless execution and delivery

Sr Technical Project/Delivery Manager

Exilant Technologies
Cupertino, CA
06.2007 - 05.2008
  • Oversaw technical delivery of business intelligence (BI) projects for a key Fortune 10 client
  • Engaged with clients' senior managers and executives to strengthen relationship and build confidence on technical delivery
  • Led technical team of 50+ for BI projects and CRM marketing tool (UNICA and Oracle 10G) for Fortune 10 client
  • Led direct report team of size 7+
  • People management, coaching and nurturing team
  • Responsible for setting up PMO, project management, reporting, and metrics collection for BI projects designed to reduce total cost of ownership (TCO) and continuous improvement projects for Fortune 10 client which improved predictability of delivery of projects and CSAT of the customer
  • Participated in business development activities

Technical Project/delivery Manager

Infosys Technologies
03.1999 - 06.2007
  • Successfully led teams in technical delivery, people management, and client interfacing for Fortune 500 clients
  • Managed and led a direct report team of 5+ members in the successful delivery of Mainframe projects, web projects (J2EE), BI applications, and large-scale AMS projects based on ITIL and COBIT frameworks
  • Implemented enterprise products for Fortune 500 enterprises/clients
  • Achieved a 10% improvement in productivity through continuous improvement and quality enhancements using Six Sigma techniques
  • Led metrics collection and incorporated CMMI processes to ensure quality and efficiency
  • Served as the internal Quality and Process Auditor for projects
  • Actively participated in business development activities

Education

MS - Software Management (Product management)

Carnegie Mellon University
Pittsburgh, PA

MBA - Finance and Systems

Xavier Institute of Management
Bhubaneswar, India

Bachelor of Engineering (BE) - Mechanical Engineering

National Institute of Technology (NIT)
Rourkela, India

Skills

  • Requirements , Team management , Risk assessment , Project management , Budget administration , Agile methodology ,Technological integration , Architecture , Strategic planning design
  • Technologies - SAP BTP, SAP-CPI, SAP APIM, Event Mesh, SAP - Signavio, SAP Datasphere (ETL), S/4 HANA public cloud , EDI,
  • Python, Pandas, SQL
  • JIRA, Asana , AZDO , Smartsheet , Microsoft project plan, ServiceNow , Slack Confluence TEAMS
  • Mainframe (JCL, DB2, CICS), J2EE technologies

Certification

  • Project Management Professional (PMP) - PMBOK
  • Certified Scrum Master (CSM)
  • Scaled Agile Framework Product Owner/Product Manager (SAFe 5 PO/PM)
  • SAP CBC
  • Lean Six Sigma Green Belt

Cell Phone

408-338-7158

Timeline

IT Program Management lead/Technical Lead

General Motors
06.2021 - Current

Sr Manager (Leader), CEM Program Mgmt & Analytics

Western Union
05.2019 - 12.2020

Sr Consultant

Fair Isaac Corporation
05.2018 - 05.2019

Sr Program Manager

IPG Mediabrands
03.2015 - 03.2018

Director, Product & Program Management

IGEA Software
04.2014 - 11.2014

Sr Manager

Sparta Consulting
06.2011 - 10.2013

Sr Project Manager

E*TRADE Financial
06.2008 - 03.2011

Sr Technical Project/Delivery Manager

Exilant Technologies
06.2007 - 05.2008

Technical Project/delivery Manager

Infosys Technologies
03.1999 - 06.2007

MS - Software Management (Product management)

Carnegie Mellon University

MBA - Finance and Systems

Xavier Institute of Management

Bachelor of Engineering (BE) - Mechanical Engineering

National Institute of Technology (NIT)

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