Foreign medical graduate and seasoned clinical documentation specialist with a proven track record at Prime Healthcare Services, enhancing patient care quality through meticulous record auditing and ICD-10 coding. Spearheaded educational initiatives, significantly improving documentation accuracy and compliance. Renowned for exceptional communication skills and a strategic approach to data analysis, driving operational excellence and regulatory adherence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Group Practice Manager
Veterans Health Administration VHA
Columbia, SC
11.2023 - Current
Implemented strategies designed to reduce wait times, improve appointment scheduling accuracy.
Ensured understanding of policies and procedures among clinical service line staff.
Created reports on patient access metrics, such as wait times, no-shows.
Analyzed data from various sources to identify trends in patient access operations.
Evaluated existing processes for efficiency and made recommendations for improvements.
Managed customer service issues related to patient access and scheduling problems.
Served as a liaison between clinical teams and administrative teams within the organization.
Identified opportunities to increase operational efficiencies through process changes or technological solutions.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Assisted in the management of staffing schedules to meet fluctuating demands.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Developed and implemented patient access policies and procedures.
Collaborated with stakeholders in developing strategies designed to improve patient satisfaction scores related to access services.
Prioritized and organized tasks to efficiently accomplish service goals.
Clinical Documentation Specialist
Veterans Health Administration VHA
New York, NY
06.2019 - 11.2023
Created educational materials related to best practices for accurate clinical documentation across all settings.
Determined quality of care provided to patients through careful assessment of medical documentation.
Explained to entire healthcare team importance of providing in-depth, accurate medical records and documentation
Participated in regular meetings with physicians, nurses, case managers, coders, therapists. to discuss changes or improvements needed for clinical documentation processes.
Completed in-depth audits of performance and quality of current charts and processes through facility reviews.
Maintained current knowledge of ICD-10 coding requirements, CPT and HCPCS coding systems, DRG assignment criteria and CMS regulations.
Uncovered discrepancies in health records and contacted physicians to provide further documentation to clarify concerns.
Developed and implemented policies and procedures related to clinical documentation improvement initiatives.
Acquired strong background in medical terms, illnesses and conditions and medical procedures.
Generated monthly reports that reflect performance metrics related to CDI activities.
Identified areas of risk related to incomplete or inaccurate documentation practices.
Developed strategies designed to improve quality outcomes associated with specific diagnosis groups.
Monitored compliance with regulatory standards for the Clinical Documentation Improvement program.
Reviewed all discharge summaries to ensure they meet quality standards as defined by the Joint Commission.
Analyzed data from multiple sources including laboratory, radiology and pathology reports.
Maximized accuracy and completeness of medical records through in-depth audits and patient information reviews.
Identified discrepancies in documentation with providers and resolved inconsistencies in a timely manner.
Reviewed medical records to ensure accuracy and completeness of clinical documentation.
Clinical Documentation Specialist
Sage West Hospital
Lander, WY
07.2017 - 05.2019
Reviewed diagnostic and procedural terminology for accuracy.
Created educational materials related to best practices for accurate clinical documentation across all settings.
Determined quality of care provided to patients through careful assessment of medical documentation.
Explained to entire healthcare team importance of providing in-depth, accurate medical records and documentation
Participated in regular meetings with physicians, nurses, case managers, coders, therapists. to discuss changes or improvements needed for clinical documentation processes.
Completed in-depth audits of performance and quality of current charts and processes through facility reviews.
Maintained current knowledge of ICD-10 coding requirements, CPT and HCPCS coding systems, DRG assignment criteria and CMS regulations.
Uncovered discrepancies in health records and contacted physicians to provide further documentation to clarify concerns.
Developed and implemented policies and procedures related to clinical documentation improvement initiatives.
Developed strategies designed to improve quality outcomes associated with specific diagnosis groups.
Monitored compliance with regulatory standards for the Clinical Documentation Improvement program.
Reviewed all discharge summaries to ensure they meet quality standards as defined by the Joint Commission.
Analyzed data from multiple sources including laboratory, radiology and pathology reports.
Maximized accuracy and completeness of medical records through in-depth audits and patient information reviews.
Clinical Documentation Specialist
Prime Healthcare Services
Ontario, CA
09.2015 - 06.2017
Created educational materials related to best practices for accurate clinical documentation across all settings.
Determined quality of care provided to patients through careful assessment of medical documentation.
Explained to entire healthcare team importance of providing in-depth, accurate medical records and documentation
Participated in regular meetings with physicians, nurses, case managers, coders, therapists. to discuss changes or improvements needed for clinical documentation processes.
Completed in-depth audits of performance and quality of current charts and processes through facility reviews.
Reviewed diagnostic and procedural terminology for accuracy.
Maintained current knowledge of ICD-10 coding requirements, CPT and HCPCS coding systems, DRG assignment criteria and CMS regulations.
Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
Uncovered discrepancies in health records and contacted physicians to provide further documentation to clarify concerns.
Developed and implemented policies and procedures related to clinical documentation improvement initiatives.
Acquired strong background in medical terms, illnesses and conditions and medical procedures.
Generated monthly reports that reflect performance metrics related to CDI activities.
Monitored compliance with regulatory standards for the Clinical Documentation Improvement program.
Reviewed all discharge summaries to ensure they meet quality standards as defined by the Joint Commission.
Analyzed data from multiple sources including laboratory, radiology and pathology reports.
Maximized accuracy and completeness of medical records through in-depth audits and patient information reviews.
Identified discrepancies in documentation with providers and resolved inconsistencies in a timely manner.