RAJITHA BALASUBRAMANIAN
Bear,DE
Summary
I am looking forward to an opportunity where I can utilize my experience and skills in contribution effectively to the success of the organization and also further improve my personal skills.
Overview
9
9
years of professional experience
Work History
Team Member
Amazon Wearhouse
Cranbury, NJ
09.2019 - 09.2021
- Streamlined order fulfillment processes, reducing turnaround time for customer shipments.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
- Facilitated team training sessions, improving overall performance and knowledge of best practices.
- Assisted in training new team members on safety protocols and operational procedures.
- Operated material handling equipment to ensure efficient product movement within warehouse.
- Worked different stations to provide optimal coverage and meet production goals.
Cashier
KFC
Cayman Island
12.2015 - 05.2016
- Inviting the Customers with full focus.
- Providing all information’s about the products.
- Making Customer comfortable by providing very good hospitality.
- In charge of Inventory Control like taking stock details and maintaining every day.
- Maintain the Cash Register and handling the Cash activities.
Sr. Customer Support Representative
DIGICALL
Bangalore, India
08.2013 - 07.2014
- Obtain and evaluate all relevant information to handle product and service enquiries.
- Setup new customer accounts.
- Organize workflow to meet customer time frames.
- Direct request and resolved issues to the designated resources
Customer Support Representative
AGIES
Bangalore, India
02.2013 - 07.2013
- Deal directly with customer through telephone.
- Respond promptly to the customer enquiries.
- Handle and resolve customer complaints.
- Perform customer Verification.
- Provide pricing and delivery information.
- Process order, forms, application and request.
Education
Bachelor of Commerce -
Bangalore University
Skills
- Teamwork and collaboration
- Customer communication
- Problem-solving
- Multitasking Abilities
- Time management
- Leadership qualities
- Positive attitude
- Customer service
Languages
English
Malayalam
Kannada
Tamil
Interests
- Gardening
- Baking
- Music
- I like trying new recipes and food trends
Timeline
Team Member
Amazon Wearhouse
09.2019 - 09.2021
Cashier
KFC
12.2015 - 05.2016
Sr. Customer Support Representative
DIGICALL
08.2013 - 07.2014
Customer Support Representative
AGIES
02.2013 - 07.2013
Bachelor of Commerce -
Bangalore University
Technical Qualifications
- MS Word
- MS Excel
- MS Power Point
- DESK TOP PUBLICATION (DTP)
- TALLY 9.0
- Operating Systems
Additional Contact Numbers
- (609)5928175
Personal Information
- Date of Birth: 23-07-1994
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Personal data processing
I hereby declare that all the above mentioned details are true to the best of my knowledge.