Rajiv Ragoonanan
GAINESVILLE,Florida
Summary
IT Analyst and Controller with a proven track record at Compass Group USA, excelling in financial reporting and process optimization. Enhanced operational efficiency through strategic budgeting and staff training, while achieving significant cost savings. Adept at fostering customer relationships and implementing robust financial management practices to drive organizational success.
Overview
7
7
years of professional experience
Work History
IT Analyst/ Assistant Controller
Compass Group USA
05.2022 - Current
- Analyzed system requirements to enhance operational efficiency and support IT projects.
- Collaborated with cross-functional teams to troubleshoot and resolve technical issues promptly.
- Developed user documentation and training materials for new software implementations.
- Monitored system performance metrics, identifying areas for improvement and optimization.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Mentored junior staff within the IT department, guiding career growth through hands-on training exercises and constructive feedback sessions.
- Tailored IT solutions to meet specific business needs, improving overall operational efficiency.
- Ensured compliance with regulatory requirements, conducting periodic IT audits.
- Played key role in successful migration of data to new cloud-based storage system.
- Increased user satisfaction by providing comprehensive IT support and training.
- Enhanced system reliability by conducting regular software updates and hardware maintenance.
- Achieved significant cost savings by negotiating with vendors for software and hardware purchases.
- Securely managed sensitive data, implementing robust cybersecurity measures.
- Optimized network performance, conducting thorough assessments and adjustments.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Assisted in preparing monthly financial statements and reports for management review.
- Implemented improvements in reporting processes to enhance accuracy and efficiency.
- Assisted in the preparation of accurate financial statements, supporting company growth and decisionmaking.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Worked with both internal and external users to create detailed financial reports.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
Controller
Compass Group USA
07.2018 - 03.2020
- Managed financial reporting processes to ensure accuracy and compliance with established guidelines.
- Assisted in budgeting and forecasting activities, providing insights for strategic decision-making.
- Analyzed variances between budgeted and actual results, identifying areas for improvement.
- Streamlined month-end closing procedures to enhance efficiency and reduce processing time.
- Collaborated with cross-functional teams to optimize financial workflows and reporting systems.
- Reviewed internal controls to mitigate risks and enhance operational effectiveness.
- Supported audits by preparing necessary documentation and responding to inquiries promptly.
- Developed training materials for staff on financial policies and procedures, promoting best practices.
Education
BBA - Business Administration And Management
Florida International University
Miami, FL09-2008
Skills
- Financial reporting and analysis
- Customer relationship development
- Accounts receivable management
- Staff training
- Budgeting and financial management
- Workflow management
- Process implementation
- Accounting management
- Quantitative and qualitative analysis
- Performance improvement
- Management accounting
- Financial management
- Budget analysis
- Budget forecasting
- Revenue recognition
Timeline
IT Analyst/ Assistant Controller
Compass Group USA
05.2022 - Current
Controller
Compass Group USA
07.2018 - 03.2020
BBA - Business Administration And Management
Florida International University