Summary
Overview
Work History
Education
Skills
Education Certification Credentials
Clearance
Executive Overview
Personal Information
References
Timeline
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RAJJIE SARMEY

RAJJIE SARMEY

7709 Krause Spring Drive, McKinney , TX,USA

Summary

Dynamic technology leader with a proven track record at Zions Bank in driving digital transformation and cloud operations. Expertise in IT strategy and enterprise architecture led to initiatives that generated significant revenue growth while promoting innovation and collaboration across cross-functional teams. Proficient in strategic vendor management and risk mitigation, aiming to leverage these skills for continued organizational success.

Overview

21
21
years of professional experience

Work History

SVP, Head of IT Strategy, Innovation, Platforms & Ops

Zions Bank
05.2021 - Current
  • Spearheading enterprise-wide innovation and growth initiatives by aligning IT and business strategy, focusing on legacy modernization, technical debt reduction and future-ready digital capabilities including:
  • Developing a strategic roadmap that resulted in increased revenue, improved operational efficiency, and reduced risks
  • Acting as a technology advisor and risk steward, ensuring compliance with audit teams and regulatory bodies
  • Cultivating executive relationships to identify strategic pain points and opportunities
  • Leading strategic enhancement of Zions Pharma 340B program
  • Leading Zions Bancorporation’s cloud-native transformation and innovation strategy including:
  • Leading a strategic migration of Tier 3 and Tier 4 applications from legacy data centers to an OPEX-based cloud infrastructure.
  • Establishing FinOps governance framework for multi-cloud environments (GCP, Azure, AWS) and enterprise SaaS portfolios to optimize cost efficiency
  • Founded and led a Center of Excellence to drive the adoption of emerging technologies—including AI/GenAI, Agentic AI, and blockchain—ensuring business relevance and sustained innovation.
  • Overseeing an $85M technology portfolio and leading a high-performing, cross-functional organization of 215+ FTEs to deliver scalable, secure, and resilient enterprise solutions, with accountability for IT Architecture, Engineering, Application Development, DEVSECOPS, Multi-Cloud Infrastructure, IT Operations, and the Innovation Lab.

Senior Vice President & Chief Strategist

QCR Holdings
12.2019 - 04.2021
  • Architected and executed a comprehensive enterprise IT strategy and multi-year technology roadmap, directly enabling a 20% revenue growth target by aligning digital capabilities with strategic business imperatives
  • Championed a performance-driven IT culture, delivering consistent, high-quality services across the enterprise and fostering seamless collaboration across departments and business units
  • Transformed the IT infrastructure ecosystem to support scalability, security, and cost efficiency in a hybrid environment—optimizing resource allocation across cloud/on-prem platforms while overseeing a $22M operating budget and leading a team of 45+ FTEs
  • Actively engaged with the Board of Directors to communicate technology performance, guide digital investment decisions, and ensure alignment of IT priorities with long-term organizational value creation

EVP, CIO, Head of Technology & Operations

Orrstown Financial Services
11.2018 - 12.2019
  • Directed the full lifecycle of the IT ecosystem—Run, Grow, and Transform—with E2E accountability across IT operations, digital innovation, and fintech partnerships; managed a $18M budget with 35+F cross-functional FTEs
  • Collaborated with business unit leaders to define and implement strategic technology programs that aligned IT investments with enterprise goals, driving digital transformation and operational scalability
  • Executed a forward-looking digital strategy, optimizing current platforms while evaluating and deploying next-generation solutions to support customer experience, operational efficiency, and competitive differentiation
  • Ensured technology alignment with corporate strategy, enabling IT to serve as a true business enabler while maintaining compliance, performance, and resilience standards
  • Led successful technology integrations during two M&A transactions, expanding the bank's asset base from $1.6B to $2.8B, and ensuring seamless post-merger platform unification and stakeholder engagement

Divisional CIO, SVP

PNC Bank
05.2014 - 11.2018
  • Led global IT architecture, cloud and infrastructure transformation, data center operations (NOC/SOC), and governance across AMER, EMEA, and APAC regions—managing $65M/$110M budget structures and a hybrid team scaling from 225 to 450+ FTEs, including:
  • Partnering with executive leadership to launch PNC’s Banking-as-a-Service innovation platform, establishing new revenue streams targeting mid-market segments, in competition with fintech disruptions
  • Orchestrated the enterprise-wide shift to a cloud-native, modern, API-first compute ecosystem, reducing TCO, while accelerating speed to market, and improving scalability and resilience, including:
  • Consolidating 11 data centers, enabling CAPEX/OPEX optimization, and achieving global 24x7x365 Four 9’s operational continuity
  • Served as the executive lead for Vision 13, a multi-year transformation anchored in enterprise architecture and IT-as-a-Service delivery models, driving business agility and sustainable growth
  • Directed centralized Transformation Management Office including Strategy, PMO, CDO, and EA functions
  • Ensured the confidentiality, availability, and integrity of enterprise systems and data spanning claims management, revenue cycle automation, payer/payee solutions, patient access & management solutions, billing/finance solutions in healthcare
  • Led enterprise innovation initiatives via PNC’s i3 Lab, incorporating emerging technologies like AI/ML, blockchain, smart UIs, and immersive tech
  • Oversaw vendor management processes, including governance of RFPs, SOWs, and service contracts spanning multiple years
  • Established a high-efficiency IT organization through strategic workforce planning and talent development

Deputy CIO/COO & SVP

Pentagon Federal Credit Union
06.2012 - 05.2014
  • Held full strategic, operational, and fiscal accountability for enterprise technology, leading end-to-end business and IT transformation across all functions—ensuring technology direction was aligned with corporate vision, growth objectives, and member value
  • Served as a key advisor to the President/CEO, C-suite, Board, and external stakeholders, driving modernization initiatives and shaping IT strategy to support business scalability, resilience, and digital enablement
  • Modernized legacy core systems and integrated digital solutions to ensure operational continuity and customer-centric innovation
  • Represented the credit union’s technology vision publicly, building trust with investors, regulators, and ecosystem partners
  • Directed enterprise-wide cloud, mainframe, distributed, and digital platform operations, enabling omnichannel experiences and growth across a 1,600-person organization
  • Partnered cross-functionally to implement digital capabilities that elevated member experience, drove asset growth, and supported new revenue models
  • Led managed services strategy, negotiating enterprise-scale RFPs/SOWs and optimizing delivery models through strategic vendor partnerships and blended sourcing (internal/outsourced)
  • Oversaw a $55M budget and a 165+ FTE hybrid IT team; ensured strategic program execution, operational excellence, and timely project delivery as a senior member of the global leadership team
  • Acted as the technology liaison to NCUA, internal/external auditors, and cybersecurity stakeholders, ensuring compliance, governance, and risk posture across the technology landscape
  • Championed the evolution of IT standards, operating models, and talent strategies to meet the rapidly shifting demands of the financial services and member experience ecosystem.

Divisional VP, EA/R&D

U.S. Federal Reserve System IT
06.2010 - 06.2012
  • Served as Divisional VP, Enterprise Architecture & R&D Innovation, driving business and IT strategy, enterprise architecture, and digital transformation across multiple Federal Reserve Banks and internal service providers
  • Directed a $75M CAPEX/OPEX portfolio and led a 195+ FTE hybrid workforce, delivering strategic outcomes through integrated governance, software development, and value-oriented R&D innovation
  • Acted as a trusted technology advisor to the Federal Reserve System CIO/CTO, guiding System-wide technology direction, investment strategies, and enterprise modernization efforts
  • Provided strategic oversight on emerging technology trends, competitive positioning, and financial impact, ensuring alignment with mission-driven objectives and evolving ecosystem demands
  • Chaired and served as a voting member on key executive committees, including the Business Technology Council (BTC), Technology Leadership Council (TLC), and budget/governance boards—approving architecture frameworks, technology investments, and IT strategic initiatives
  • Led re-engineering efforts to modernize Federal Reserve enterprise architecture, identifying and integrating scalable, cost-effective solutions while retiring legacy infrastructure misaligned with future-state plans
  • Oversaw enterprise-wide strategic vendor management and technology partnerships, streamlining TCO and accelerating innovation through outcome-based collaboration and advanced sourcing models
  • Transformed Enterprise Information Strategy for Reserve Banks, implementing advanced analytics frameworks and secure data architectures to enable informed decision-making, operational transparency, and compliance assurance

Divisional CIO, SVP & Chief Technology Strategist

US Bancorp
11.2003 - 06.2010
  • Directed enterprise-wide technology strategy and transformation, overseeing a 250+ FTE and consultant organization with full ownership of a $95M budget—driving innovation, digital modernization, and long-term strategic execution.
  • Served as the executive evangelist for innovation and R&D, leading the evaluation and integration of emerging technologies to enable business agility and competitive differentiation
  • Provided strategic counsel to senior executives on the enterprise impact of AI, cloud, data, and automation trends; ensured timely adoption aligned with evolving corporate priorities
  • Architected and operationalized a scalable M&A Technology Integration Framework—from pre-deal due diligence through post-merger systems conversion—delivering successful integrations in response to post-2017 economic consolidation events
  • Led global IT and business strategy execution across AMER, EMEA, and LATAM, integrating governance, risk, and compliance into all layers of IT service delivery
  • Reduced operational cost structures through OPEX optimization, enabling reallocation of funds toward high-impact innovation and digital growth initiatives
  • Held full accountability for build-vs-buy decisions and technology acquisition strategies at U.S. Bancorp, evaluating market capabilities and aligning procurement to enterprise goals
  • Designed and institutionalized Strategic Vendor Management (SVM) practices, driving value across critical service providers with long-term contract negotiations and SLA/QoS alignment
  • Realized multi-year cost efficiencies through master agreements and global scale purchasing of hardware, software, and support services
  • Oversaw cross-functional transformation initiatives across both business and IT domains, leading interdisciplinary teams through complex, multi-year implementations and enterprise-wide change management.

Education

Chief Technology Officer & AI Acceleration Program - Executive Technology Management

Wharton School Executive Education
true
12.2025

M.S. - Computer Science

Jackson State University
Jackson, MS, USA

Skills

  • IT Strategy and Enterprise Architecture
  • Cloud Operations (AWS, Azure, GCP)
  • Infrastructure modernization
  • Enterprise Data Management and Governance
  • AI/ML, GenAI, Agentic AI, and Blockchain
  • Information Security and Data Privacy (SOX, SOC, GLBA, GDPR)
  • Disaster Recovery and Business Continuity
  • Cybersecurity and Technology Risk Management
  • Digital Transformation and Change Leadership
  • Budget and Global FTE Oversight
  • Standardizing and automating enterprise technology operations
  • Corporate, Technology, and IT Governance
  • Legacy and application modernization
  • M&A integration
  • Strategic vendor management
  • ROI/TCO improvements
  • CAPEX/OPEX optimization
  • Hybrid sourcing models
  • DC Strategies - Colocation, Cloud
  • Compliance (GRC/S)
  • SOX, GLBA, PCI DSS, SOC 1/2
  • HIPAA, PHIPA, HITRUST, CSF
  • ESG-aligned digital strategies
  • SASB standards

Education Certification Credentials

  • Wharton School Executive Education, Chief Technology Officer & AI Acceleration Program, 12/31/25, Corporate Governance; Driving Strategic Innovation; Executive Presence and Influence
  • M.S., Computer Science, Jackson State University, Jackson, MS, USA
  • Board Advisor and Member, theBarrier1, Next Generation Intelligent Cyber Security Technologies
  • Distinguished Scientist, Bell Laboratories
  • Fellow Chief Architect, Verizon Communications
  • CMMI, ITIL/ITSM, ISO 9000/27001-2, NIST/FISMA/FIPS, Cloud Deployment – FedRAMP, Private/Public/Hybrid & Community, COBIT/ISACA/COSO, Gen AI/AI/ML, Blockchain, CI/D – DEVSECOPS

Clearance

Government Public Trust Clearance Held till 2015 thru US Federal Reserve System and Pentagon Federal Credit Union.

Executive Overview

Senior Technology Executive with 20+ years of experience leading enterprise IT transformation across complex, multi-site organizations. Adept at also aligning IT strategy with commercial clients focusing ‘clinical, operational, and growth objectives’, with a track record of modernizing infrastructure, scaling data and analytics platforms, and driving digital innovation. Known for building and empowering high-performing teams of 200+ across infrastructure, applications, and support functions. Trusted advisor to CEOs and executive teams, with deep expertise in cybersecurity, regulatory compliance, and systems integration. Brings a business-first mindset to technology leadership—delivering secure, scalable, and patient-centered solutions that enable organizational excellence and future-ready healthcare delivery

Personal Information

Citizenship: U.S. Citizen

References

References available upon request.

Timeline

SVP, Head of IT Strategy, Innovation, Platforms & Ops

Zions Bank
05.2021 - Current

Senior Vice President & Chief Strategist

QCR Holdings
12.2019 - 04.2021

EVP, CIO, Head of Technology & Operations

Orrstown Financial Services
11.2018 - 12.2019

Divisional CIO, SVP

PNC Bank
05.2014 - 11.2018

Deputy CIO/COO & SVP

Pentagon Federal Credit Union
06.2012 - 05.2014

Divisional VP, EA/R&D

U.S. Federal Reserve System IT
06.2010 - 06.2012

Divisional CIO, SVP & Chief Technology Strategist

US Bancorp
11.2003 - 06.2010

Chief Technology Officer & AI Acceleration Program - Executive Technology Management

Wharton School Executive Education

M.S. - Computer Science

Jackson State University

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