Rajshree Mistry
San Francisco Bay Area,CA
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
25
25
years of professional experience
Work History
Sr Sales Engineer (PreSales)
Appdirect
11.2019 - Current
- Delivered compelling product presentations and demonstrations to prospective clients, showcasing unique features and benefits.
- Established credibility with clients by demonstrating deep industry expertise and technical knowledge during engagements.
- Collaborated with Product to lead and drive the 'Top 5 Sales Ask' initiative and influence product road map to align with customer asks.
- 127.61% quota attainment in 2022 with 13 new logos. Awarded SE of the year.
Sr Solutions Engineer (PreSales)
Vindicia Inc.
12.2017 - 11.2019
- Responsible for pre sales support of Vindicia's SaaS-based subscription billing and recurring payment platform, targeted at digital goods and services.
- Collaborated with cross-functional teams to develop customized technical solutions that met unique business requirements.
- Provided post-sales technical support for clients experiencing issues or seeking guidance on product usage, ensuring satisfaction and fostering long-term relationships.
PreSales Proposal Manager
Amdocs Inc.
06.2015 - 12.2017
- Manage RFXs, Proposals (solicited and unsolicited) from initiation to submission, and post-submission Q&A, clarifications, resubmissions.
- Streamlined proposal development process, reducing turnaround time and improving overall efficiency.
- Schedule/facilitate meetings, including kick-off with the core response team, to align roles/responsibilities and agree on the sales strategy, key messages, and proposed solution as it relates to the proposal response.
Presales Solutions Consultant
Comverse Technology Inc.
08.2010 - 06.2015
- Winning bids include: Jersey Telecom (11.5M USD), Cell C (10M USD) Led and managed multiple workshops for clients to demonstrate end to end capability of Comverse's BSS product portfolio.
- Handling accounts in Western Europe and responsible for commanding proposals of high magnitude through efficient bid management and driving P&L.
Training Account Manager
Comverse Technology Inc.
08.2009 - 08.2010
- Establishing channels to gather information about training business opportunities, and devise offers to present to blue chip clients (Customers include Mobistar, Cap Gemini, Vodafone, BSKYB).
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Senior Technical Trainer
Comverse Technology Inc.
02.2004 - 08.2009
- Design and develop Training Plans, Training Needs Analysis reports, syllabus of Training documents and instructional specifications to project/customer standards in time to meet set milestones.
- Deliver training courses across a range of products to customers across the globe, integrators, and Comverse internal audiences
Technical Consultant
Comverse Kenan UK/Lucent/CSG
09.2000 - 02.2004
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
Software Engineer
EDS Ltd
09.1998 - 09.2000
- 2nd line support and Bug Fixing - undertaking Impact Analysis, Design, Development, Code Review and Unit Testing.
Education
Bachelor of Science - Mathematics with Computer Science
Brunel University
London, UK06.1998
Skills
- SaaS Pre Sales support
- Ability to translate technical information to non technical audiences
- Extensive experience in the billing space
- Cloud Computing knowledge
- REST API / GraphQL API experience
- Product knowledge
- Requirements gathering
- Solution design
- Customer-Centric Approach
- Vendor management
- Teamwork and Collaboration
- Self-Directed
Timeline
Sr Sales Engineer (PreSales)
Appdirect
11.2019 - Current
Sr Solutions Engineer (PreSales)
Vindicia Inc.
12.2017 - 11.2019
PreSales Proposal Manager
Amdocs Inc.
06.2015 - 12.2017
Presales Solutions Consultant
Comverse Technology Inc.
08.2010 - 06.2015
Training Account Manager
Comverse Technology Inc.
08.2009 - 08.2010
Senior Technical Trainer
Comverse Technology Inc.
02.2004 - 08.2009
Technical Consultant
Comverse Kenan UK/Lucent/CSG
09.2000 - 02.2004
Software Engineer
EDS Ltd
09.1998 - 09.2000
Bachelor of Science - Mathematics with Computer Science
Brunel University
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