Raju Mantena

System Management: Administered and optimized NetSuite environment, including user management, system configurations, and third-party integrations.

• Real-Time Troubleshooting: Addressed and resolved critical issues such as data discrepancies and system performance problems. For example, diagnosed and fixed integration failure between NetSuite and external financial software, which involved reconfiguring API connections and improving data synchronization. Oversaw resolution of complex technical issues related to Oracle EBS modules, such as performance tuning and integration challenges. For instance, resolved a critical performance bottleneck in th Order Management module by optimizing database queries and adjusting system settings.
• Use Cases: Customized NetSuite reports and dashboards to provide actionable insights for business decisions. Developed automated workflows that reduced manual data entry by 20% and streamlined approval processes. Directed development and deployment of custom Oracle EBS modules and integrations, enhancing business process efficiency and reporting capabilities.
• User Training: Designed and delivered training programs for end-users, resulting in improved system adoption and reduced support queries.
• Project Implementation: Managed a successful NetSuite module upgrade, which involved coordinating with cross-functional teams and ensuring smooth transition with minimal downtime.
• Team Management: Led a team of offshore developers and consultants in delivering Oracle EBS solutions, including system upgrades and customizations.

• Spearheaded successful upgrade of Oracle E-Business Suite, enhancing system performance and functionality while minimizing downtime.
• Implemented and maintained PCI compliance protocols to ensure secure handling of payment information.
• Managed integration projects for e-commerce platforms, including Big Commerce and Shopify, to streamline online sales processes and improve customer experience.
• Oversaw integration efforts with Concur, Braintree, and PayPal, resulting in efficient transaction processing and reconciliation.
• Directed and coordinated with offshore teams to deliver high-quality solutions within project timelines and budget constraints.
• Developed and enforced best practices for Oracle EBS configuration, customization, and support.

• Designed and implemented Oracle E-Business Suite solutions, enhancing business processes and system functionality.
• Led deployment and configuration of Oracle Warehouse Management System (WMS), optimizing warehouse operations and inventory management.
• Integrated UPS and FedEx labeling systems with Oracle EBS, automating shipping label generation and improving shipping accuracy.
• Implemented and maintained EDI integrations for transaction sets 850 (Purchase Order), 810 (Invoice), 856 (Advance Ship Notice), and 852 (Product Activity Data) using SPS Commerce and DiCentral platforms.
• Developed custom applications and modules to address specific business needs, ensuring seamless integration with existing systems.
• Coordinated with third-party vendors to integrate various external systems with Oracle EBS, enhancing data exchange and operational efficiency.
• Analyzed and optimized SQL queries and PL/SQL procedures to improve system performance and reduce processing time.
• Developed and executed test plans to ensure quality and reliability of customizations and integrations.

• Oracle EBS Implementation: Spearheaded end-to-end implementation of Oracle E-Business Suite, including modules such as Financials, Supply Chain Management, and Human Resources, aligning system functionalities with business requirements.
• Third-Party System Integration: Designed and executed integrations between Oracle EBS and various third-party systems, including CRM platforms, payment gateways, and external databases, enhancing data consistency and process efficiency.
• Testing: Led comprehensive testing efforts, including functional testing, integration testing, and user acceptance testing (UAT), to ensure that all system components and integrations met quality standards and business needs.
• Custom Development: Developed and customized Oracle Forms and Reports to meet specific business needs, and created PL/SQL scripts for advanced data processing and reporting.
• Documentation & Training: Prepared detailed documentation for system configurations and user guides, and conducted training sessions to ensure end-users were proficient with the new system functionalities.

• Project Implementation: Implemented various Oracle EBS modules, handling technical aspects of configuration, customization, and integration.
• RICE Components: Developed and deployed RICE components, including custom reports, data interfaces, and conversion scripts, to enhance system capabilities and support business processes.
• System Integration: Designed and implemented interfaces between Oracle EBS and third-party applications, ensuring seamless data integration and process efficiency.
• Conversions & Data Migration: Led data conversion projects, including data mapping, validation, and migration, to ensure successful system transitions.
• Technical Support: Provided ongoing technical support and troubleshooting for Oracle EBS systems, addressing issues and implementing enhancements as needed.