Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Resident agent for Health, Property, Life And Casualty Insurance,
Resident agent for Health, Property, Life And Casualty Insurance
Timeline
Generic

RAJU THAPA

Summary

Accomplished Medicaid Billing/Senior Payroll Specialist with a proven track record at Freedom Senior Services, enhancing billing operations and revenue recovery. Skilled in data auditing and record-keeping, with a diplomatic approach to resolving discrepancies. Achieved significant improvements in payroll processing accuracy and compliance, demonstrating strong mathematics and documentation expertise.

Overview

15
15
years of professional experience

Work History

Medicaid Billing/Senior Payroll Specialist

Freedom Senior Services
02.2021 - Current
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Coordinated resolution of payroll discrepancies.
  • Assisted with recruitment and onboarding of new employees.
  • Audited timesheets and payroll records for accuracy.
  • Processed timecards and payroll data for team of employees.
  • Partnered with benefits administration team to integrate benefit deductions into the payroll system seamlessly.
  • Increased revenue recovery with timely follow-up on outstanding claims and appeals.
  • Prevented revenue loss by quickly identifying trends or patterns in denied claims, taking corrective action accordingly.
  • Enhanced billing accuracy by diligently reviewing Medicaid claims and identifying discrepancies.
  • Participated in continuous improvement initiatives aimed at enhancing overall billing operations within the department.
  • Managed a high volume of cases while maintaining strict attention to detail and adhering to tight deadlines.

Production Operator

GE Appliances, A Haier
11.2017 - 02.2020
  • Complied with company and OSHA safety rules and regulations.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
  • Set up and adjusted machines for day-to-day operations.
  • Participated in training sessions to enhance skills and knowledge.
  • Documented production information via daily system logs and discussed issues with management.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
  • Inspected products and machines to maintain quality and efficiency.

Production/Logistics Shipping Coordinator

Mcdonald Garden Center
04.2010 - 04.2017
  • Enhanced customer satisfaction with timely and accurate order fulfillment coordination.
  • Developed contingency plans to address potential disruptions in the supply chain, maintaining service quality and efficiency.
  • Ensured compliance with international shipping regulations, minimizing delays and penalties.
  • Resolved billing discrepancies by liaising with accounting department personnel, ensuring accuracy in financial reporting related to shipping activities.
  • Maintained detailed records of all shipments, ensuring proper documentation for audits and compliance purposes.

Education

Associate of Applied Science - IT

Thomas Nelson Community College
Hampton, VA
04-2017

GED -

Virginia Department of Education
Hampton, VA
03-2014

Skills

  • Recordkeeping requirements
  • Bi-weekly payroll processing
  • Documentation expertise
  • Mathematics
  • Data imports
  • Record-keeping
  • Diplomatic
  • Data auditing assistance
  • Developing office systems

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional

Accomplishments

AHIP certificate

Certificate of completion of Global Louisville Leadership Academy


Resident agent for Health, Property, Life And Casualty Insurance,

License as Property And Casualty Insurance agent

Resident agent for Health, Property, Life And Casualty Insurance

License as Health And Life Insurance agent.

Timeline

Medicaid Billing/Senior Payroll Specialist

Freedom Senior Services
02.2021 - Current

Production Operator

GE Appliances, A Haier
11.2017 - 02.2020

Production/Logistics Shipping Coordinator

Mcdonald Garden Center
04.2010 - 04.2017

Associate of Applied Science - IT

Thomas Nelson Community College

GED -

Virginia Department of Education

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