Summary
Overview
Work History
Education
Skills
Timeline
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Rajwant Kaur

Hempstead,NY

Summary

Experienced in customer service, administrative management, and team leadership roles. Recently completed a quality control internship at Voice Technologies. Skilled in multitasking and problem-solving in fast-paced environments. Salesforce certified with an ongoing pursuit of an associate degree in computer science and a keen interest in cybersecurity. Highly motivated, adaptable, with exceptional interpersonal skills. Eager to tackle new challenges

Overview

8
8
years of professional experience

Work History

Uber Driver

01.2022 - Current
  • Successfully provide safe and comfortable rides to passengers while maintaining excellent ratings
  • Exhibit strong time management skills to ensure timely pickups and drop-offs.

Quality Control Intern

Boyce Technologies inc
Long Island City, NY
11.2023 - 01.2024
  • Maintained records of testing activities and results according to standard operating procedures.
  • Conducted inspections of products to ensure conformity with established standards.
  • Reviewed manufacturing documents such as drawings, specifications, and work instructions for accuracy and completeness.
  • QC the wires and scanned the products and then input data into the system.

Manager

IDA Prince LLC
Sun Prairie, Wisconsin
01.2021 - 09.2021
  • Enhanced sales processes, streamlining customer acquisition and onboarding strategies
  • Maintained accurate client information in the database, producing error-free monthly reports
  • Demonstrated proficiency in advanced Excel functions.

Office Manager

Mads Auto LLC
Madison, Wisconsin
10.2018 - 04.2019
  • Managed mechanics and team members, ensuring efficient workflow and customer satisfaction
  • Screened and routed incoming calls, resolving issues promptly to enhance customer experience
  • Maintained organized filing systems and generated monthly reports.

Information Assistant

University of Wisconsin Hospitals and Clinics Authority
Madison, Wisconsin
01.2018 - 09.2018
  • Handled a high volume of customer calls, addressing inquiries and providing product information
  • Collaborated with internal staff, offering administrative support to optimize team productivity.

Cashier Customer Service

BP Gas Station
Madison, Wisconsin
05.2016 - 11.2016
  • Managed cashier responsibilities with precision, completing opening and closing procedures
  • Assisted customers in-person and over the phone, delivering exceptional service
  • Accurately tracked daily shipping and receiving orders, ensuring efficient operations.

Education

Associate of Science - Computer Science

LaGuardia Community College of The City University of New York
Long Island City, NY
08-2025

High School Diploma -

Madison Area Technical College

Salesforce Admin and Developer Certification -

Jen Bask Training

Skills

  • Excellent judgment and flexibility in handling various tasks
  • Strong multitasking ability, coupled with exceptional customer service
  • Effective time management and office administration skills
  • Advanced expertise in Excel spreadsheet functions
  • Performance improvement mindset with a strong work ethic
  • Critical Thinking

Timeline

Quality Control Intern

Boyce Technologies inc
11.2023 - 01.2024

Uber Driver

01.2022 - Current

Manager

IDA Prince LLC
01.2021 - 09.2021

Office Manager

Mads Auto LLC
10.2018 - 04.2019

Information Assistant

University of Wisconsin Hospitals and Clinics Authority
01.2018 - 09.2018

Cashier Customer Service

BP Gas Station
05.2016 - 11.2016

Associate of Science - Computer Science

LaGuardia Community College of The City University of New York

High School Diploma -

Madison Area Technical College

Salesforce Admin and Developer Certification -

Jen Bask Training

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Rajwant Kaur