Skills
Languages
Summary
Work History
Education
Certification
Additional Information
Skills
Overview
Generic

Rakan Alqudah

Bakersfield,United States

Skills

  • ITIL
  • IT Support
  • Zoom Microsoft teem
  • Management
  • ITIL 4 introduction to Service management
  • Managing Operations and Efficiency
  • Database Organization
  • Business Planning
  • Performance Review Management
  • Document Filing and Retrieval
  • Effective Communication
  • Strategic Partnership
  • Market Trend Expertise
  • Program Leadership
  • Public Relations Expertise

Languages

Arabic
Full Professional

Summary

Highly effective Sales and Marketing Professional with 15+ years of working in a competitive sales team atmosphere. Skilled in strategy, closing and relationship building. Self-directed, enthusiastic sales professional who is adept at branding, business development, marketing, public relations, sales and service. Negotiated the largest manufacture and production contract to date: 2-year exclusivity agreement worth USD1.5 million.

Skilled in strategic planning, problem-solving, and communication with good understanding of business principles,

Work History

Executive Officer

Furniture Ave
02.2018 - 07.2023
  • Handled administrative management, personnel issues and supply requirements for unit.
  • Developed and implemented strategic updates to business operations to solve issues affecting efficiency, profitability, and production.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Spearheaded overhaul of company best practices to increase staff retention rates.
  • Increased company revenue $3.2 Million dollar through aggressive new market strategies.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Running new promotions for new products
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Ran comprehensive cost/benefit analyses before suggesting new business movements and decisions.
  • Partnered with IT and operational leadership to develop financial business plans with detailed benchmarks.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Evaluated and negotiated contracts to procure favorable financial terms.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Conducted training programs with employees to promote familiarity with company products and applications.
  • Oversaw evaluation and onboarding of new suppliers as appropriate to broaden client portfolio and mitigate risk.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Worked with clients to provide competitive commercial banking solutions and retail financing plans.
  • Organized due diligence in preparation for sale of business unit

Senior Marketing Executive & Management

Homeelgents INc
02.2008 - 10.2017

Manufacturing

worked my way up from junior level Management to senior Marketing management

  • Oversaw 28-person marketing team, promoting continuous improvement, enhancing processes and reducing costs as head of highly efficient and profitable group
  • Cooperating with other department managers which is core responsibility in company
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention
  • Supervising department’s operations and activities

Cooperating with other department managers which is core responsibility in company

  • Communicated with customers and vendors positively with particular attention to problem resolution
  • Brought in new business connections and revenue generation opportunities by improving networking strategies
  • Checking on advertising/marketing every month with all social media such as Facebook Instagram twitter]
  • Making sure all transactions with finance transactions every month and quarter they've been finalized and no issues with transaction .
  • Coordinated appointments and meetings for marketing director with 5 active projects
  • Traveled to overseas to discuss more issues to solve for product solutions
    Developed useful shipping systems to establish cost-effective delivery of products
    Collected cash and checks for deposit or processed withdrawals by examining checks for endorsements, verifying amounts, inputting into computer systems and printing receipts
    Achieved sales goals and service targets by cultivating and securing new customer relationships
    Exceeded sales goals by implementing aggressive sales programs, have proven $4.9 million dollar assets to company in less then tow years
    Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers
    Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission
    Launched marketing activities for new product lines and market penetration
    Planned and executed marketing campaigns to target groups, areas and wider community
  • Managed branding campaigns and event marketing initiatives in print, video, web and social media
  • Coordinated teams of design and implementation professionals to manage all project objectives

General Manager

Fairmont Hotel
03.2006 - 10.2007
  • Hospitality and Tourism
  • Keep track of hotel's financials
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations
  • Oversee events and conferences
  • Improved productivity while reducing staffing and operational costs by 8%
  • Trained new employees on proper protocols and customer service standards
  • Implemented innovative programs to increase employee loyalty and reduce turnover
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates

Warehouse Manager

sash corporation
03.2004 - 01.2006

Manufacturing

  • Operating mechanical and IT old software systems
  • Training, supervising and appraising staffing
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements
  • Specialist logistics, distribution and haulage companies and manufacturer
  • Cleaned and maintained warehouse in compliance with OSHA safety standards
  • Handled day-to-day shipping and receiving overseeing more than 35 packages per day
  • Operating mechanical and IT old software systems.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Developed safety programs to protect workers and reduce injuries.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.

saved the Company 20% profits from losing on some expired merchandise

Education

Certificate - Introduction Service Management ITIL4

Udemy Business
San Francisco, CA
09.2023

Certified B2B Sales Executive (CBSE 1 - Certified B2B Sales Executive (CBSE)

Institute of Management, Technology And Finance
San Francisco, CA
09.2023

CONTRACT LAW (Certificate) Issued in - CONTRACT LAW

Harvard University
Cambridge, MA
08.2022

Economics And International Business - Economics And International Business

IBM-INSTITUTE
Berlin.germany
03.2019

Certificate - Finance And Accounting

IBM-Institute
Berlin-germany
02.2019

Certificate - Information Technology Project Management

IBM-institute
Berlin-germany
02.2019

Associate of Science - Business Administration And Management

Rakan Alqudah
Bakersfield, CA
05.2012

Certification in Materials Engineering - Materials Engineering

Bakersfield College
Bakersfield, CA
02.2010

Certification

CAPM - Certified Associate in Project Management

  • PMP - Project Management Professional
  • (Expert) purchasing Level: (Expert) marketing Level: (Expert) office management Level: (Expert) office a
  • CM - Certified Manager Certification
  • CPSP - Certified Professional Sales Person

Additional Information

  • II. Experience Highlights of Qualifications Leadership-experienced in leading diverse team to complete goals and tasks assigned by upper management. Trained new staff, supervised and managed sales team. Teamwork-partner with workers to meet ambitious organizational objectives. Have worked alongside others to complete tasks and reach goals. Trained new staff members on various job aspects. meet new goal for Annual Business Plan to ensure the culinary operation is adequately represented Management-Experienced in handling all aspects of employees, including new hires and terminations. ensure products availability and visibility in all outlets covered as per the company’s distribution and merchandising objectives direct oversight of department’s daily operation. Highly organized and capable of multi-tasking 2/6 Pro-active and reliable and will thrive through working in a busy environment empower workers to improve themselves Employment Type: Contractor;


Skills

  • ITIL
  • IT Support
  • Zoom Microsoft teem
  • Management
  • ITIL 4 introduction to Service management
  • Managing Operations and Efficiency
  • Database Organization
  • Business Planning
  • Performance Review Management
  • Document Filing and Retrieval
  • Effective Communication
  • Strategic Partnership
  • Market Trend Expertise
  • Program Leadership
  • Public Relations Expertise

Overview

19
19
years of professional experience
1
1
Certificate
Rakan Alqudah